Weekly Finds – Link Post (weekly)

Think bigger | Vinnie Mirchandani | Innovation in the enterprise “But if innovation is simply a matter of learning about more technologies, why do organisations find it so hard? One reason, says Mirchandani, is the fact that people…

Bank Branches need Process Improvement

I am generally a happy client with my personal bank here in Australia. Their online services are good, they have excellent phone service, always reply to my enquiries with a smile, and service fees are kept at a minimum. However, two weeks ago I had an…

Bank Branches need Process Improvement

I am generally a happy client with my personal bank here in Australia. Their online services are good, they have excellent phone service, always reply to my enquiries with a smile, and service fees are kept at a minimum. However, two weeks ago I had an…

Bank Branches need Process Improvement

I am generally a happy client with my personal bank here in Australia. Their online services are good, they have excellent phone service, always reply to my enquiries with a smile, and service fees are kept at a minimum. However, two weeks ago I had an…

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Models as decision-records (Enterprise Canvas)

This one is mainly about enterprise-architectures, but also applies to just about any other usage of models – visual, mathematical or whatever – in pretty much any other discipline.
There’s a common perception that a model represents some kind of reality, either in the present, the past, or some intended future.
To my mind, though, it more […]