The top half focuses on flexibility and the bottom robustness. The four corners are from the Cynefin system typology. The each box is labeled by the essential characteristic of a ‘System’ – the idea is you can map chunks of business capability/function/service or IT application/package/component or Biz/IT blend to each quad. I’ve been noodling around with this, thinking about the different VPEC-T profiles against each quadrant and have come up with some interesting degrees of emphasis on each V,P,E and C dimension depending on its position on the grid. Interestingly Trust (-T) seems equally important in each quad but has a different modifier:
- Connector Systems: Trust is explored (dating agency)
- Adapter Systems: Trust is developed (relationship builder)
- Organiser Systems: Trust is expected (trustworthy and reliable)
- Expert Systems: Trust is mandated (trusted advisor)
I’ve started playing around with mapping different IT application/platform types to the model. It seems most businesses BAU apps today fall into Organiser and Expert, with a smattering of Connecter ( driven by Social Media) – it’s the Adaptor space that appears most vacant – systems that are design from the beginning with change in mind. Could we say the same of Organizational Models and Business Processes models – I think so!
Thanks to Dave Snowden for Cynefin inspiration.
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