A thinking framework for Business/IT 'Systems' behaviour based on Cynefin.

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The top half focuses on flexibility and the bottom robustness. The four corners are from the Cynefin system typology. The each box is labeled by the essential characteristic of a ‘System’ – the idea is you can map chunks of business capability/function/service or IT application/package/component or Biz/IT blend to each quad. 

I’ve been noodling around with this, thinking about the different VPEC-T profiles against each quadrant and have come up with some interesting degrees of emphasis on each V,P,E and C dimension depending on its position on the grid. Interestingly Trust (-T) seems equally important in each quad but has a different modifier: 

 

  • Connector Systems: Trust is explored (dating agency)
  • Adapter Systems: Trust is developed (relationship builder)
  • Organiser Systems: Trust is expected (trustworthy and reliable)
  • Expert Systems: Trust is mandated (trusted advisor)

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I’ve started playing around with mapping different IT application/platform types to the model. It seems most businesses BAU apps today fall into Organiser and Expert, with a smattering of Connecter ( driven by Social Media) – it’s the Adaptor space that appears most vacant – systems that are design from the beginning with change in mind. Could we say the same of Organizational Models and Business Processes models – I think so!

Thanks to Dave Snowden for Cynefin inspiration. 

Nigel Green
5Di Ltd.
Mobile: +44 (0)7818 53 22 43
Web: www.5dinnovation.com
Sent from my iPad

 

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