Many organizations try to gain insight into their processes by describing and in the end optimizing them. Business Process Management (BPM), or process management, is almost a trend to call. The field has evolved in recent years and may now be classified as mature. Despite this result, not all BPM initiatives necessarily achieve the desired results. There are few organizations that extend the capabilities of BPM to the full.
Not infrequently, the success or failure of a BPM project has to do with how the concept of process management is considered. Another important factor is whether commitment is given in the organization. Describing your processes does not mean you do process management. It is not about mapping the processes as quickly as possible, it is all about what you do with the insight. BPM is not an end in itself but a way to get a grip on your business and better serve the customer in the end. To ensure that your business actually benefit from process management; a number of things must be observed. Think of them as practical tools, each of which can make the difference in order to improve your business. In total ten practical tips will be discussed, five in this blog and five in an upcoming blog.