I have been regularly tracking the developments for both these retailers over the past few years on my blogs.
But the growing contrast between their performance couldn’t be more
obvious than comparison of latest financial performance numbers. To be
fair, M&S and ASOS
is not a like for like comparison. M&S is your traditional,
conventional, respected high street retailer. Probably in league of its
own along with only a few other retailers such as John Lewis. While ASOS
is the new kid on the block, fresh, young, vibrant and bold online
retailer who has challenged every conventional retail wisdom and won
almost on all occasions. Both are highly successful and set benchmark in
a way for their respective retail segments. Hence the comparison is far
more interesting because, in reality this is not so much a comparison
between two retailers rather between two different retail business
models.
But the growing contrast between their performance couldn’t be more
obvious than comparison of latest financial performance numbers. To be
fair, M&S and ASOS
is not a like for like comparison. M&S is your traditional,
conventional, respected high street retailer. Probably in league of its
own along with only a few other retailers such as John Lewis. While ASOS
is the new kid on the block, fresh, young, vibrant and bold online
retailer who has challenged every conventional retail wisdom and won
almost on all occasions. Both are highly successful and set benchmark in
a way for their respective retail segments. Hence the comparison is far
more interesting because, in reality this is not so much a comparison
between two retailers rather between two different retail business
models.
![]() |
| Photo Credit: Reuters/Paul Hackett |
As for the actual financial performance, Marks and Spencer have posted the worst trading results in three years,
with clothing and homeware down 6.8 per cent. The company said that clothing sales had been affected by stock issues,
as well as the wet weather. In the first half of the year, M&S said
it had run out of some of the best selling womenswear. These are the weakest set of quarterly figures the retailer has published
since spring of 2005. Food sales in the UK rose 2.9pc but this was not enough to offset the slump in
general merchandise, dragging total group sales down 0.7pc
with clothing and homeware down 6.8 per cent. The company said that clothing sales had been affected by stock issues,
as well as the wet weather. In the first half of the year, M&S said
it had run out of some of the best selling womenswear. These are the weakest set of quarterly figures the retailer has published
since spring of 2005. Food sales in the UK rose 2.9pc but this was not enough to offset the slump in
general merchandise, dragging total group sales down 0.7pc
![]() |
| Photo Credit: ASOS |
In contract ASOS
has had an impressive year, posting results ahead of expectations.
Profits
jumped 43% to £40.9 million. Revenues also showed
strong growth, with the company taking £495 million compared with £340
million the previous year. The company’s international business lead the
growth, with sales up 103% over the period, while UK sales only grew
7%. Australia, Russia, Singapore and China were highlighted as
sales-boosting countries, while new websites were launched in Italy,
Spain and Australia.
has had an impressive year, posting results ahead of expectations.
Profits
jumped 43% to £40.9 million. Revenues also showed
strong growth, with the company taking £495 million compared with £340
million the previous year. The company’s international business lead the
growth, with sales up 103% over the period, while UK sales only grew
7%. Australia, Russia, Singapore and China were highlighted as
sales-boosting countries, while new websites were launched in Italy,
Spain and Australia.
Above financial highlights drop enough hints about the reasons behind this contrasting performance:
- Focus on international growth strategy and its successful execution
- Successful adoption of new and evolving retail technologies
- Product and portfolio innovation
- Identification and strategy for growth customer segments
- Better Supply-Chain integration with new technology distribution models
- and i am sure there are a few more core retail seasonal trends, weather impact etc.
Let
me also qualify my thinking on this blog by stating that though these
are contrasting results, I have no doubt that M&S is and will remain
one of the strongest retailers of the conventional high street model.
And even M&S is implementing a few new technology led multi-channel
strategies successfully. However, the new and evolved Retail Reference
Architecture continues to differentiate ASOS from its conventional competitors. And to an extent, retailer like ASOS
is creating new market places where traditional retailers are
struggling to reach and expand. The company’s website attracts 16.6
million unique visitors a month and
had 8.7 million registered users at the end of June. Technology is a key
enabler for ASOS and this is proven by the fact that, ASOS sells more than
50,000 branded and own-label product lines, with around 1,500 new lines
being introduced each week. This is agility in action and this is yet again a classic case study of how technology can truly
provide a competitive advantage to business and operations of an
enterprise.
me also qualify my thinking on this blog by stating that though these
are contrasting results, I have no doubt that M&S is and will remain
one of the strongest retailers of the conventional high street model.
And even M&S is implementing a few new technology led multi-channel
strategies successfully. However, the new and evolved Retail Reference
Architecture continues to differentiate ASOS from its conventional competitors. And to an extent, retailer like ASOS
is creating new market places where traditional retailers are
struggling to reach and expand. The company’s website attracts 16.6
million unique visitors a month and
had 8.7 million registered users at the end of June. Technology is a key
enabler for ASOS and this is proven by the fact that, ASOS sells more than
50,000 branded and own-label product lines, with around 1,500 new lines
being introduced each week. This is agility in action and this is yet again a classic case study of how technology can truly
provide a competitive advantage to business and operations of an
enterprise.
References:

