Delusion and Diversity

@VenessaMiemis asks “If most people are self delusional, what’s the point of qualitative research?” @CoCreatr retorts “What if we are all self-delusional and need proof by qualitative research to become more accepting of it?”Of course organizations are…

Whose target is it anyway?

“The IMF downgrades its growth forecasts and casts further doubt on Osborne meeting his debt target” reports @JJ_159 via @Spectator_CH. @EmmaLangman suggests (sadly) that that it is ‘our’ debt target by association. “What Chancellor chooses, the countr…

I Thought I had Said it All – and Then Comes Service Technology

I saw the post by Forbes blogger Joe McKendrick in which McKendrick introduces a new term – Service Technology – which cements the concept of a service-oriented thinking that technically enables the realization of SOA within the enterprise followed by its sustained evolution to cloud computing. Continue reading

Social Enterprise Platforms – Meet Dynamic Case Management

Social platforms, like Facebook, Twitter, and others are gaining traction within enterprises, but are they really useful and do they increase employee productivity? Well, according to Forrester’s Craig LeClair, the answer is no, until they are integrated with core business processes. OpenText’s Steve Russell recently joined Craig to discuss how dynamic case management (DCM) solutions, […]

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