Tripartite Approach to Enterprise Architecture

I recently co-authored a journal paper [1] on Enterprise Architecture, in which we propounded that architectural work in an enterprise be designed and built around organizational accountability levels and be divided into three distinct yet interlinked …

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Who is Your Customer?

Who is Your Customer?  This may be easy for many businesses especially if they are selling consumer goods.  If you ask any service organization at a University, the standard response is “Students are our main customers”.  The rationale here is that without our students, we wouldn’t have a university.  At a very high level this […]

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