I am pretty late to the blogosphere about the differences between social media and CRM. But in customer meetings I see this kind of confusion all the time. So here goes. Oh, and since I mainly work in the travel industry, my…
I was working with some customers this week, and the topic of "how do you generate events?" comes up. Not how as in the dirty mechanics, but how when something is done manually today, getting that systematized. So, please bear with me…
I was working with some customers this week, and the topic of "how do you generate events?" comes up. Not how as in the dirty mechanics, but how when something is done manually today, getting that systematized. So, please bear with me…
In her great song - Universal Soldier (sung here by Donovan), Buffy Sainte-Marie describes an impossible ideal for a soldier. Sometimes I think we enterprise architects have to have a similar set of impossible and conflicting attributes. We have to be (as…
In her great song - Universal Soldier (sung here by Donovan), Buffy Sainte-Marie describes an impossible ideal for a soldier. Sometimes I think we enterprise architects have to have a similar set of impossible and conflicting attributes. We have to be (as…
That's a bit of a mouthful - but it is the synthesis of a lot of material from the SITA technology conference held near Brussels in June this year.So, I'll put in context and then see where it leads us. The context…
That's a bit of a mouthful - but it is the synthesis of a lot of material from the SITA technology conference held near Brussels in June this year.So, I'll put in context and then see where it leads us. The context…
This isn't just enterprise architecture. It's about architecture at lots of levels. Like many posts, this all started with an innocent (hah, likely!) tweet and then became richer as people joined in. Here's the original. RT @SLSingh Bad Science by @BenGoldacre asks…
This isn't just enterprise architecture. It's about architecture at lots of levels.Like many posts, this all started with an innocent (hah, likely!) tweet and then became richer as people joined in. Here's the original. RT @SLSingh Bad Science by @BenGoldacre asks "Why…
What data do we use to make decisions? Do we rely on the most up to date information possible? Do we use rough approximations? How do we reason about our decision thinking. Taking a concrete example first, I will then look for…
What data do we use to make decisions? Do we rely on the most up to date information possible? Do we use rough approximations? How do we reason about our decision thinking. Taking a concrete example first, I will then look for…
This makes it sound as if requirements are like mushrooms in the forest - you take a small basket, go to some secret place and pick all the things that you hope are edible, bring them home, cook them, eat them and,…