Michelle Dufty | EA Voices

Putting the “Super” in QSuper

We’re Talking Smart Process Applications for Financial Services We have all heard the story before: organizations trying to become more customer-centric but can’t because they are held back by ageing applications and siloed operations that leave them unable to keep up with…

May 17, 2013
Michelle Dufty

Case Management Top Influencers Study: Academics and Standards Organizations Driving Case Management Knowledge, Growth, Adoption and Evolution

Continuing our series of articles announcing The Case Management Top Influencers within specific segments of the Case Management community, we’re excited to unveil the most influential individuals within academic and standards organizations that are driving Case Management knowledge, growth, adoption, and the…

November 15, 2012
Michelle Dufty

Case Management Top Influencers Study: System Integrators and Vendors Driving Case Management Knowledge, Growth, Adoption and Evolution

Continuing our series of articles announcing The Case Management Top Influencers within specific segments of the Case Management community, we’re excited to unveil the most influential system integrators and vendors driving Case Management knowledge, growth, adoption, and the ideas to evolve Case…

November 8, 2012
Michelle Dufty

Case Management Top Influencers Study: End Users Driving Case Management Knowledge, Growth, Adoption and Evolution

Continuing our series of articles announcing The Case Management Top Influencers within specific segments of the Case Management community, we’re excited to unveil the most influential end users driving Case Management knowledge, growth, adoption, and the ideas to evolve Case Management into…

November 1, 2012
Michelle Dufty

The Case Management Top Influencers Study: Why We Did It

Have you ever wondered who are the most influential individuals in driving Case Management adoption? Who are the key influencers in driving growth and knowledge in the Case Management community? Who is driving the ideas to evolve Case Management to be a…

October 26, 2012
Michelle Dufty

The Case Management Top Influencers Study: Who are the main influencers for Case Management?

This week, we are starting a series of articles, making public the results of The Case Management Top Influencers Study. Today’s article is an introduction to the study. Tomorrow we’ll describe the history of the study and why OpenText commissioned the study. A Little…

October 25, 2012
Michelle Dufty

Social Enterprise Platforms – Meet Dynamic Case Management

Social platforms, like Facebook, Twitter, and others are gaining traction within enterprises, but are they really useful and do they increase employee productivity? Well, according to Forrester’s Craig LeClair, the answer is no, until they are integrated with core business processes. OpenText’s…

October 9, 2012
Michelle Dufty

Big Data, Social, Mobile, Cloud and… Case Management?

These days, it seems that business and IT conversations just about everywhere are revolving around that same 4 themes – Big Data, social collaboration, mobile applications and cloud computing. These IT megatrends are in the forefront of the minds of IT executives…

July 13, 2012
Michelle Dufty

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