Posts by: Tom Graves

Enterprise Canvas and the Service Cycle

How do we make sense of a service, for service-review and service-design? How can we usefully partition the service-activities to help make sense of that service? And how do we link those activities to the various forms of value that flow through…

On stakeholders

Who are our stakeholders? How do we identify our stakeholders? This one came up from the back-and-forth during my ‘Backbone and edge‘ presentation at the IASA UK Summit in London last week. One of the sections in the presentation was about stakeholders and stakeholder-relations…

Scalability and uniqueness

What actually do we mean by ‘scalability’ in enterprise-architecture? What can and can’t we scale within the architecture, or the process of architecture itself? These questions came up for me in thinking about a comment by Dave Duggal to the previous post ‘The…

At BPM Portugal 2013

Some quick notes on the BPM Portugal conference in Lisbon last week. It was international in the sense that there were a few ‘foreigners’ like me, who did their presentations in English, but otherwise most of the conference was in Portuguese. And…

“Who will lead us out of our uncertainty?”

“The world still reels from the fallout from the crisis of 2008 :: Who will lead us out of our uncertainty?” Those are the frame-captions for a cartoon-style advert that’s currently running on the Forbes website, for an upcoming conference called ‘2013…

Services, customers and citizens

If we provide a service that is a monopoly or natural-monopoly, how should we relate with those who use our services? What’s the most appropriate metaphor to use, to guide our decision-making? I’ve been thinking hard about this for quite a while…

Requisite-fuzziness

How should we respond to inherent-uncertainty in qualitative-requirements, for enterprise-architecture and the like? Yes, we can reduce every qualitative-requirement to some sort of metric, but is that always a wise thing to do? And if not, how can we tell whether it is…

Metrics for qualitative requirements

Just how should we handle qualitative requirements in system-design and enterprise-architecture? Should we, for example, reframe them into quantitative terms, as metrics – because it’s a lot easier to keep track of ‘measurable things’? Over the past couple of days I’ve been…

Control, complex, chaotic

What exactly is ‘the chaotic’ in enterprise-architectures? How do we work with it, design for it rather than ‘against’ it? Yeah, I know this is a theme I’ve visited often here, but to me it’s a challenge that’s right at the core of all of…

At Unicom-EA 2013

Another week, another conference? Yes, I know it does sometimes seem a bit like that, but that’s part of what I do – getting the word out about enterprise-architecture, particularly at the larger whole-enterprise scope. This time it was in London, for…

Open Group TweetJam on business-architecture

What is business-architecture? What is its relationship with enterprise-architecture? And what is the business-value of either, or both? The Open Group ran a very useful ‘TweetJam’ – a ‘twitter-conversation – on these themes yesterday, using the hashtag #ogChat. I pulled the various…
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