bpm

Q&A Series: The Value of EA and BPA

In November and December, Gartner released the Magic Quadrants for Enterprise Architecture (EA) and Business Process Analysis (BPA) respectively.  We thought we’d discuss some of Gartner’s observations about trends in both EA and BPA along with many questions we’ve heard from our…

When It Comes to Mobile Apps – Thin is In!

One of the big topics of discussion regarding mobile is whether the mobile app market is moving towards native apps that are OS/device specific, or whether it is moving towards device neutral platforms such as HTML5. Today the mobile market is marked…

Think Big: Extending BPM Across Your Organization

In my blog post last month I covered a few of the lessons learned by early BPM adopters on how to begin a business process management (BPM) initiative. Based on many early BPM successes, we have seen the focus of BPM projects…

Mobile Five Ways

Gartner predicts that by 2013, mobile devices will outpace the laptop as the most popular way to access the internet. As a mobile user, I want to access and interact with processes in my business just as easily as I access other…

Well on our way to 2019

I just viewed a new video from Microsoft about their future vision of our lives in 2019. Which is a great video offering a glimpse of things to come. Although, I was thinking that we probably won’t have to wait until 2019 to…

How to Start a BPM Initiative: A Lesson from Early Adopters

Business process management (BPM) initiatives are growing in popularity because thousands of organizations have proven the measurable value BPM can deliver at a lower cost and in a dramatically shorter time than with traditional solution development approaches. Early BPM adopters have achieved…

The New iWorker Meets Adaptive Case Management

IT organizations are faced with a growing set of user expectations from the lines of businesses they support. The mismatch of expectations is being accelerated by the now ubiquitous access to Facebook, LinkedIn, Skype, personalized portals like iGoogle, and iPhone or iPad. The…

3 Tips to Improve New Client On-boarding

In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months,…
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