effectiveness

Knowledge-base wiki for whole-enterprise architecture

A kind of announcement, really: a knowledge-base wiki for whole-enterprise architecture is now available and ready for content and use. I’ve given it a temporary home on my Sidewise server: http://ea.sidewise.biz No doubt it should have a proper domain of its own,…

Decision-making – belief, fact, theory and practice

In what ways do ideology and experience inform decision-making in real-time practice? How do we bridge between the intentions we make before and after action, with the decisions we make at the point of action itself? And what implications does this have…

Insuperordination

In designing management-structures, why is it so often assumed that responsibility-relationships only go one way? Our organisations often place enormous attention on insubordination, a refusal or failure to follow ‘orders from above’; yet why don’t they place the same level of attention…

Work-in-progress – two more books

Another follow-on to the earlier post ‘Helping others make sense of my work‘, just a quick note to let you know about two current book-projects. The first has a working-title of The enterprise as story: the role of narrative in enterprise-architecture. This has…

Uniqueness and coincidensity

Coincidensity – a really nice neologism that I first saw in a Tweet by social-business specialist David Cushman: davidcushman: RT @stoweboyd: the right word isn’t serendipity, it’s coincidensity: the likelihood of serendipity jonhusband: @tetradian @davidcushman @stoweboyd … I much enjoy the #neologism…

Competition-against or competition-with?

What’s the point of competition, in a business-context? Perhaps more to the point, what is competition in a business-context? And why? Another of those ‘obvious’ question-themes that turn out to be not so obvious at all… And the answers are very important…

SCAN – work in progress

Yes, I know I’ve gone a bit quiet in the past couple weeks, and no, I haven’t abandoned those ideas about SCAN sensemaking and real-time decision-making and the like. Reality is that those ideas are very much in the ‘work in progress’…

Use EA to identify hidden costs in outsourcing

Why do we need enterprise-architecture in a business? And why does that EA need to be broader than just IT, often all the way out to a true enterprise-wide scope? One reason is implied this Tweet by Belgian consultant Patrick Van Renterghem: itworks:…

Belief and faith at the point of action

What is it that drives decisions at the exact moment of choice and action? – even in the most mundane, everyday action? If the choice-point itself is a true moment of chaos – a point where literally anything is possible – then…

Five EA app ideas – anyone interested?

This is another follow-on to the earlier post ‘Helping others make sense of my work’ – this time about how to bring all of this to a wider audience and market, and help bring ‘whole-enterprise architecture’ ideas into more general use. If…

When identical is not the same as equal

Is ‘identical’ always the same as ‘equal’? Not in service-design – and one of the issues we need to watch for is to ensure that identical service-provision does not lead to far-from-equal service-outcomes. If ever you want an all-too-real example of this problem…

How not to use IT in services

Several people picked up on this one after Gerold Kathan sent out a note about it, but perhaps David Sprott said it the best: davidsprott: RT @gkathan: John Seddon – a master class in how NOT to use IT in services. Optimize…
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