IT

Maintaining a Service Mentailty

On Twitter, Brenda Michelson of Elemental Links started a conversation with the question: Do #entarch frameworks enable or constrain practice of (value from) enterprise architecture? In my comments back to Brenda, it became clear to me that there’s a trap that many…

Behold! The Gonkulator!

Pardon the Phineas and Ferb reference, but when I read this post from Chris Lockhart, I couldn’t help but think of Professor Doofenschmirtz and his inventions. I really liked this post from Chris and how it emphasizes understanding the nature of the…

Intelligent Workload Distribution

While I’m not doing much these days in the BPM space, I did recently have lunch with a friend of mine who works for Genesys Lab. I don’t normally talk about vendor products by name, but the iWD (intelligent Workload Distribution) product…

Is a MBA good for an EA?

A couple of weeks ago, I asked a simple question on Twitter: Should Enterprise Architects have/get an MBA? That meme made its way to InfoQ, so I figured I should actually post my own thoughts on the subject. First, a full disclaimer:…

Be an Enterprise Activist, not Archivist

Yesterday afternoon, I was involved with a discussion around EA 201x. The conversation began at a lunch meeting I had with Mike Rollings (@mikerollings) of Burton Group/Gartner, and continued on with Brenda Michelson (@bmichelson) of Elemental Links and fellow EA Chris Bird…

Addressing Business/Enterprise Architecture Challenges

Jeff Scott recently posted a blog listing 14 challenges faced by business architects. They really apply to any enterprise architecture practice, and I wanted to call out and comment on a few of them. Lack of business skills in the EA team.…

A Lesson in Service Management

In the Wired magazine article on the relationship between AT&T and Apple (see: Bad Connection: Inside the iPhone Network Meltdown), the author, Fred Vogelstein, presents a classic service management problem. In the early days of the iPhone, when data usage was coming…
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