Month: August 2012

Data analysis issue, or data collection issue?

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The research explored in my latest active information post caught the attention of my inner retailer, figuring out why customers do the things they do:

“…Sifting, cleansing and connecting disparate pieces of data to unearth a clue or two to customer behavior. Think click-stream analysis. And in the case of multichannel businesses, follow-on activities to correlate in-store visits, customer service calls and such.

That’s a significant amount of up-front time and effort. Compounding the issue, the shortage of data explorers is well documented. No wonder organizations are focusing on data collection and procrastinating on data discovery.

But perhaps, the big problem of big data isnt one of analyzing the data stockpiles. Rather, the problem is in our data collection techniques and scoping…”

Read the post: Customer behavior data: better collection, better … – Input Output.
Related posts:

  1. Big Data, ambiguity & the new era of Data R&D – active information
  2. 8 Rules for Big Data – Active Information
  3. Developing data literacy: Informed Skeptics & Big Judgment — Active Information

GLUE Vision

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2007 I was asked to support an IT process optimization project. I was in the lucky position to have a very knowledgeable manager who was challenging me well on the information I created. While explaining the potential different process altern…

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Service-Mediation Scenarios

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Enterprise Service Bus and Espresso One of the few really-good boutique coffee-roasters and espresso specialists in Auckland labels its beans “esb”, for “ethically-sourced beans”. It’s something of a stretch, but espresso is important and beneficial in fundamental, foundational ways not dissimilar to the importance and benefits an Enterprise Service Bus can bring to integrated organisations. […]

The demographics of the enterprise

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Have you ever thought of the demographics of the enterprise, how people and applications of technology fluctuate across the timeline, ever close and dependent but never the same. It is as if they where different population groups within the corporate context, struggling for the ultimate right to power. Both entities feeding of the memes that […]

The Open Group Barcelona Conference – Early Bird Registration ends September 21

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Early Bird registration for The Open Group Conference in Barcelona ends September 21. Register now and save! The conference runs October 22-24, 2012. On Monday, October 22, the plenary theme is “Big Data – The Next Frontier in the Enterprise,” an…

Answering Some Questions on EA

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Questions I’ve fielded at least several times in the past few years: a) “What is the ROI on enterprise architecture?”, and b) “Enterprise Architecture is overkill, isn’t it? You don’t really need it.” Here is my answer: Every organization already has an EA in place, whether you like it or not; whether you want it […]

Challenges to Building a Global Identity Ecosystem

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In this fifth video – Building a Global Identity Ecosystem – we highlight what we need to change and develop to build a viable identity ecosystem. The Internet is global, so any identity ecosystem similarly must be capable of being adopted and implemen…