4 years, 6 months ago

CEAN Rerun: Service Management Principles

Link: http://www.etc-architect.com/?p=439

In autumn 2007 I started a podcast of enterprise architects that was downloaded in the coming 7 years well over a million times and a lot of architects have told me that it helped them to get into the profession. They also asked me to resubmit the episodes, so I will now use the time between blog entries to do this and recast the audio file podcasts in this blog. Given the size of the podcasts  I will not offer them as RSS feed but instead I have to ask you to download them one by one. Please understand that this is a historic document and some advise is not something I still believe in, but 95 % of the content should be OK. Also please understand that I will mix them pragmatically as I have often touched one one theme again and again during the years.

Today it is all about Service Management and ITIL in connection with EA.

https://drive.google.com/open?id=0B91hUBf4y2-gcDBRZ0dmQV9FQUE

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