Renewing Sun Life: How a 160-Year-Old Company Embraced a Product-Centric Approach

Who’s to say that a 160-year-old organization can’t operate like a digital native? Not Sun Life. For years, Sun Life was project-centric and operated under time, scope, and cost constraints. But in 2020, it became apparent what was missing. “Our CIO asked, ‘But what is the value we are delivering to our clients?’ Silence.” The…

Verizon’s “Secret Weapon” for Keeping Their Product Vision on Track

When Abby Knowles stepped in to lead Verizon’s software engineering product model transformation, the leadership transition could have derailed the initiative. Without genuine buy-in from new leadership, teams seldom fully commit to change. Half-hearted commitment at any level can stall or undermine an entire initiative. In fact, it’s one of the primary reasons why roughly 70% of transformation efforts ultimately fail.

This article reveals the essential factors Abby and her colleague, Archana Prabhu, credit for securing buy-in, maintaining momentum in their product model transformation, and delivering impressive results.