21 days ago
I’m still here…
Yes, I know there hasn’t been much activity on this blog for quite a while now. But don’t worry. I’m still here, still busy as ever. It’s just that, right now, much of that work is necessarily appearing elsewhere. For…
Culture
9 months, 19 days ago
CYBER SECURITY TRANSFORMATION IS A THING, AND IT NEEDS PERSONAL AND RELENTLESS DRIVE
Well, it’s happening! My first Forrester report was published this week. (Forrester clients can access here). The topic? Cyber security transformation of course! It’s what I have lived and breathed for the last 3.5 years. I have also engaged peer CISOs…
1 year, 27 days ago
Innovation Requires A Culture Of Diversity And Inclusion
Successful organizations innovate and differentiate by boosting diversity and inclusion. Diversity is too often an overused phrase and covers many facets of diversity. We think that diversity above all should be about the ability and the courage to com…
1 year, 1 month ago
Webinar On Culture And The Power Of Metrics
Followers of my blog may remember this post from February: “It’s Time To Fix Your Broken Business Culture.” Here’s a snippet: “Employees make everyday judgements based on what the organization signals to them is important. And w…
1 year, 1 month ago
Culture, remarkable
What is culture? Can we change it? And should we? A whole stream of insights on this arising from an innocuous-seeming tweet this morning from Shawn Callahan: Culture is when something happens and it’s not remarkable. Culture is what we…
1 year, 2 months ago
Drive Digital Culture Into Your Organization’s DNA
Transformation is hard. If you have the wrong culture, the wrong mindset, it is almost impossible. Cultural alignment is a huge enabler of change — when done well, it greases the skids; when poorly executed, it can stop transformation dead in its track…
1 year, 2 months ago
Prioritize Culture Change To Accelerate Digital Transformation
Digital transformation will demand changes to your strategy, technology, processes, and organizational structure — and culture is the glue that brings it all together. Without addressing the human element, your digital transformation will either strugg…
1 year, 2 months ago
Accelerate Your Culture Practices For Digital Transformation
Successful digital transformations are underpinned by a strong digital culture, which is a huge enabler of change. But, for most organisations, cultural change is still the largest barrier faced for successful transformation and the most difficult to o…
1 year, 3 months ago
It’s Time To Fix Your Broken Business Culture
Culture remains the No. 1 barrier to successful digital transformation. Every time we survey business executives about digital transformation, they tell us that their organizational culture is a problem. After years of looking at data and interviewing …
1 year, 4 months ago
The Recent NPS Debate – What You Should Really Know
Many clients have asked me about my thoughts on the recent blog post by Jared Spool who says Net Promoter Score (NPS) is a harmful metric. I then usually mention that he is making excellent points but that there is another post by Aga Szóstek who says …
1 year, 5 months ago
A Digital Strategy Is A Prerequisite To Maximize The Return On Digital Investments
At the core of all ROI calculations are costs and benefits. However, there is no single catchall equation that allows your organization to calculate the ROI from digital investments. Benefits from digital investments need to be aligned with the busines…
1 year, 6 months ago
Form Follows Function on SPaMCast 467
It’s time for another appearance on Tom Cagley’s Software Process and Measurement (SPaMCast) podcast. This week’s episode, number 467, features Tom’s excellent essay on value (value is one of those simple-seeming, but complex concepts). Jeremy Berriault‘s QA corner covers testing in difficult circumstances. I bat cleanup with a Form Follows Function segment discussing my post […]