24 days ago

Architecture basics: The structure of a task

What’s the structure of a task? What do we need in a task to make sure that we do the right things right? It’s worth thinking about this in architectural terms – in terms of that tagline for enterprise effectiveness, …

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1 month, 2 days ago

Enterprise-architecture: Clawing our way out of limbo

A year ago, I was at Heathrow, boarding a flight to Australia. My long years of eldercare had at last come to an end: it was time for a restart. It was a good plan. I’d worked on it for …

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2 months, 1 day ago

Rethinking RACI

Probably everyone knows the RACI responsibility-matrix – Responsible, Accountable, Consulted, Informed. But what does it mean, in practice? For some years now I’ve been using a simple organisation-relative way to describe the organisation’s relationships with the broader shared-enterprise: organisation: the organisation itself, …

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3 months, 7 days ago

Fiction: Alan: The real cause of war

(The previous post here – ‘Fiction: Elizabeth’s question‘ – was a standalone extract from my ‘Viner Codex‘ storyworld. It does seem to have gone down quite well here, I’m glad to say! So for further possible amusement, here’s another story-fragment, …

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4 months, 4 days ago

Service, product, service – summary and checklists

How do we describe ‘service’ and ‘product’ in the same way for every scope and scale, every type of context and content? That’s the theme for this series of posts. In ‘Service, product, service, simplified‘, I aimed to simplify the relationship …

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4 months, 8 days ago

Service, product, service – promise and product

Are we selling services, products or both? The short-answer is ‘Yes’ – but what we’re really selling, every time, is a promise… The start-point for this was one of those ideas that arise first-thing-in-the-morning, seemingly without any warning: Idea: In sales, …

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