9 days ago

Help Wanted: Data Innovation For The Data Economy

Thomas Edison once said, “The value of an idea is in the using of it.”  Today (many of) those “ideas” are data and the insights derived from them, and it remains true that their value is in how they are used. Simply put, data + use = value. Insights-driven companies use these data-derived insights in […]

23 days ago

Drive Creativity And CX Innovation With Employee Empathy

The Case For Customer Empathy… Hubspot’s INBOUND 2017 slogan emphasized “Empathy.” My expectation: it would make the case to the 21,000 people in attendance that customer empathy is critical to their engagement efforts. I was for it — it’s something my research focuses on, and is something we in the CX and UX field try […]

1 month, 11 days ago

Form Follows Function on SPaMCast 459

I’m back for another appearance on Tom Cagley’s Software Process and Measurement (SPaMCast) podcast. This week’s episode, number 459, features Tom’s essay on resistance to change. This is followed by our Form Follows Function segment discussing my post “Innovation, Intention, Planning and Execution”. Jeremy Berriault‘s QA corner finishes the cast with a segment on testing […]

1 month, 30 days ago

On innovation, foundations, scaffolding and Portakabins

Given that I’m reframing my work here as ‘maker of tools for change’, it seems worthwhile to republish from my now long-defunct Sidewise blog this 2010 post on some on the realities of change that must be acknowledged and addressed if

2 months, 5 days ago

The Data Digest: Understand Emotion To Drive Technology Engagement

Thanks to the rise of empowered consumers, products and experiences that once seemed improbable, such as (literally) instant delivery, are now integral to our lives. But this era of innovation has also seen its fair share of flops: From Pokémon Go to Google Glass, technologies that looked like promising disrupters stalled quickly or generated more […]

2 months, 5 days ago

Academic Collaboration Fuels Innovation, And Identifies Talent

The pace of change in data and analytics technology has accelerated. Technologies quickly move from university research projects into new commercial products and services.  Many tech organizations scramble to keep up. Successful insights service providers see academic collaboration as a competitive differentiator. And, that collaboration goes well beyond setting up a booth at a jobs fair. […]

4 months, 23 days ago

Innovation, Intention, Planning and Execution

  Convergence is an interesting thing. Greger Wiktrand and I have been trading posts back and forth on the subject of innovation for almost eighteen months now (forty posts in total). I’ve also been writing a lot on the concept of organizations as systems, (twenty-two posts over the last year, with some overlap with innovation). […]

4 months, 30 days ago

Architecture Corner: Good at innovation – Seven Deadly Sins of IT

The latest season of Architecture Corner is a series of episodes on the Seven Deadly Sins of IT. I had the pleasure of appearing on “Good at innovation” with Greger Wikstrand, Casimir Artmann, and many others. In this, the first episode of the series, we deal with the sin of pride. What happens when the […]

5 months, 21 days ago

Innovation in Inner Space

  Long-time readers know that I have a rather varied set of interests and that I’ve got a “thing” for history, particularly military history. Knowing that, it shouldn’t come as a surprise that I was recently reading an article titled “Cyber is the fourth dimension of war” (ground, sea and air being the first three […]

6 months, 3 days ago

The Seventy Million Dollar Question

  Just when I thought I was done posting for the week, they suck me back in. Juicero started lighting up my Twitter feed a little while ago. For those, like me, who have no earthly idea what Juicero is, it’s a startup that makes an “Internet-connected kitchen appliance”: Juicero’s flagship product is a $699 […]

6 months, 5 days ago

Form Follows Function on SPaMCast 438

Once again, I’m making an appearance on Tom Cagley’s Software Process and Measurement (SPaMCast) podcast. This week’s episode, number 438, features Tom’s essay on using sizing for software testing, Kim Pries with a Software Sensei column (canned solutions), and a Form Follows Function installment based on my post “Organizations as Systems and Innovation”. In this […]