4 months, 1 day ago

CX For Gov IT: Driving Federal IT Performance Using CX Principles

The reality is that most Federal IT leaders are under increased scrutiny to deliver increased value and productivity from technology investments at the lowest cost. Simply performing a top-to-bottom technology rationalization effort will no longer make…

10 months, 13 days ago

Predictions 2018: CIOs Will Lead Organizations To Say Farewell To The Chief Digital Officer

When I look back at my time as a CIO, I often say it was only half-Dickensian. I bet you can guess which half! Legacy was rampant. Ops models and operating frameworks where based on dated theories. Just as folks felt like they were getting a handle on …