4 months, 6 days ago

CX For Gov IT: Driving Federal IT Performance Using CX Principles

The reality is that most Federal IT leaders are under increased scrutiny to deliver increased value and productivity from technology investments at the lowest cost. Simply performing a top-to-bottom technology rationalization effort will no longer make…

1 year, 19 days ago

CXDC 2017: Navigating the Uncertain Future of Federal Digital Engagement

Next week at Forrester’s annual CXDC Forum in Washington, D.C., I’ll be joined by more than 200 government leaders who are leading the charge to improve CX at the federal level. Our packed agenda already includes 15+ sessions and features top CX leaders from the Census Bureau, Department of Veteran Affairs, TSA and more. We’ll […]

1 year, 1 month ago

Progress At The White House: A TBM In Every Pot

I was fortunate to participate in a historic morning gathering last week at the White House! Industry-leading private sector CIOs discussed and shared their technology business management (TBM) best practices, approaches, and ideas with CIOs and technology leaders of federal agencies. The White House leader for strategic initiatives kicked off the morning by setting expectations […]

2 years, 4 months ago

The Ten Commandments of the Government Digital Service (i)

The Government Digital Service principles
The Government Digital Service principles (i)
The Government Digital Service principles (ii)
The Government Digital Service principles should become part of the culture
Government as a platform, foundations
Gov…

2 years, 4 months ago

Government as a platform, foundations (ii)

Comments on the “Foundations for Government as a Platform”.
continuing
 
“Meet technical and design standards” 
The same service design standards should apply. In fact, it is both the government and the suppliers that should elaborate and app…

2 years, 4 months ago

Government as a platform, foundations (i)

Comments on the “Foundations for Government as a Platform”.
Foundations continuing:
 
“Support service separation” 
Services should not depend on each other so that they can be easily stopped, fixed or changed without affecting other services…

3 years, 1 month ago

DATA Act IT Infrastructure – Platform Consolidation, Virtualization & Collaborative Governance as Change Enablers

Momentum and activity regarding the Data Act is gathering steam, and off to a great start. Reaching the 2017/2018 milestones, however, will require IT infrastructure change.
Some change may be simple or take advantage of existing modernization
efforts; much change will be very difficult, complex and/or costly.
Strategies to prepare for this change, and catalyze it, are not yet part
of the government-led discussion – but they are now part of the
industry-led discussion, per this new Executive Report from ACT-IAC, co-authored by Oracle: “The DATA Act – IT Infrastructure Guidance Change Facilitation for IT Departments”.

3 years, 2 months ago

European Interoperability Reference Architecture

European Interoperability Reference Architecture The European Interoperability Reference Architecture (EIRA) is an architecture content metamodel defining the most salient architectural building blocks (ABBs) needed to build interoperable e-Government systems. On 8 June 2015, release 0.9.0 beta of the EIRA entered an eight-week public review period. Stakeholders working for public administrations in the field of architecture […]

3 years, 2 months ago

Global Cooperation and Cybersecurity: A Q&A with Bruce McConnell

By The Open Group Cyber threats are becoming an increasingly critical issue for both companies and governments. The recent disclosure that the U.S. Office of Personnel Management had been hacked is proof that it’s not just private industry that is … Continue reading

3 years, 6 months ago

The Annual Digitalization Reunion

QualiWare Center of Excellence has Booth 1 at the annual Danish Government Digitalization Conference (#offdig) in Aarhus on 24-25 March. Rune Brodersen and John Gøtze will be available at the booth both days, so feel free to drop by for a chat. Or for a demo of some of our new offerings: Archimate OIOEA Capability models Business Model […]