1 month, 27 days ago

Introducing The Forrester Wave™: Workday Services, Q2 2024

In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology lea…

4 months, 23 days ago

Forrester’s Workday Services Landscape Shows Industry Clients Adopting Workday Finance, Adaptive, And PRISM

It’s that time of year again, when many clients are in phase zero, or what Forrester calls a pre-RFP assessment period, of strategically planning what to do with their legacy enterprise human capital management and finance applications or contemplating…

6 years, 27 days ago

CX For Gov IT: Driving Federal IT Performance Using CX Principles

The reality is that most Federal IT leaders are under increased scrutiny to deliver increased value and productivity from technology investments at the lowest cost. Simply performing a top-to-bottom technology rationalization effort will no longer make…

6 years, 9 months ago

CXDC 2017: Navigating the Uncertain Future of Federal Digital Engagement

Next week at Forrester’s annual CXDC Forum in Washington, D.C., I’ll be joined by more than 200 government leaders who are leading the charge to improve CX at the federal level. Our packed agenda already includes 15+ sessions and features top CX leaders from the Census Bureau, Department of Veteran Affairs, TSA and more. We’ll […]

6 years, 10 months ago

Progress At The White House: A TBM In Every Pot

I was fortunate to participate in a historic morning gathering last week at the White House! Industry-leading private sector CIOs discussed and shared their technology business management (TBM) best practices, approaches, and ideas with CIOs and technology leaders of federal agencies. The White House leader for strategic initiatives kicked off the morning by setting expectations […]

7 years, 4 months ago

QualiWare + EA Professional Development Days 2017

presents the 2017 QualiWare + EA Professional Development Days 2017 Ottawa, February 6-10, 2017 Presentations – 2017 QualiWare+EA Professional Development Days Presentations (Ottawa, Canada) CloseReach and QualiWare invite you to join us for the 3rd annual QualiWare + EA Professional Development Days. An event to promote networking, learning and collaboration for Architects and QualiWare enthusiasts, … Read more

8 years, 1 month ago

The Ten Commandments of the Government Digital Service (i)

The Government Digital Service principles
The Government Digital Service principles (i)
The Government Digital Service principles (ii)
The Government Digital Service principles should become part of the culture
Government as a platform, foundations
Gov…

8 years, 1 month ago

Government as a platform, foundations (ii)

Comments on the “Foundations for Government as a Platform”.
continuing
 
“Meet technical and design standards” 
The same service design standards should apply. In fact, it is both the government and the suppliers that should elaborate and app…

8 years, 1 month ago

Government as a platform, foundations (i)

Comments on the “Foundations for Government as a Platform”.
Foundations continuing:
 
“Support service separation” 
Services should not depend on each other so that they can be easily stopped, fixed or changed without affecting other services…