1 year, 7 months ago
From the Editor: Interview with Dave Snowden
It seems to me, that #complexity is a complex topic. Being able…
complexity
2 years, 2 months ago
Architecture basics: The structure of a task
What’s the structure of a task? What do we need in a task to make sure that we do the right things right? It’s worth thinking about this in architectural terms – in terms of that tagline for enterprise effectiveness, …
2 years, 4 months ago
The many lies about reducing complexity part 2: Cloud
That standard image that explains the difference between on-premises, IAAS, PAAS, and SAAS in the cloud? You know what, it is hugely misleading. Here is the real deal.
2 years, 4 months ago
Essential Balances, Huizen, 2019
Metaphorum was established in 2003 as an NGO to develop Stafford Beer’s legacy and has organized a series of management cybernetics conferences and workshops over the years. I attended three Metaphorum conferences so far. In Hull, 2015, I shared ideas on how some of the findings of the enactive school of cognitive science can enrich […]
2 years, 5 months ago
Service, product, service – summary and checklists
How do we describe ‘service’ and ‘product’ in the same way for every scope and scale, every type of context and content? That’s the theme for this series of posts. In ‘Service, product, service, simplified‘, I aimed to simplify the relationship …
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2 years, 5 months ago
Service, product, service – promise and product
Are we selling services, products or both? The short-answer is ‘Yes’ – but what we’re really selling, every time, is a promise… The start-point for this was one of those ideas that arise first-thing-in-the-morning, seemingly without any warning: Idea: In sales, …
2 years, 5 months ago
Service, product, service – start with product
If service and product are different views into a continuous sequence of value-creation, what can we learn if we start the sequence from product rather than service? In the earlier parts of this series – such as ‘Service, product, service, …
2 years, 6 months ago
Service, product, service – responsibilities
What’s the difference between products and services? One of the key differences, perhaps, is in how we view the respective responsibilities… The core theme in this series of posts on the relationships between product and service, and the follow-on implications …
2 years, 7 months ago
Service, product, service – everything for hire?
Are goods and services ‘products’ because they can be hired? Is ‘product’ a term that applies only to a commercial context? I’d intended that the next post in this series on the relationship between product and service would be about transfers of responsibility …
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2 years, 7 months ago
Service, product, service – service as product?
Does it make sense to describe product and service as the same, or views into the same thing? For example, what if your product is a service? The next post in this series on the relationship between product and service was going to …
2 years, 7 months ago
Service, product, service – a question of structure?
Do product and service have the same structure? If they’re different views into the same space, what of that shared-structure can we see in each case? The next post in this series on the relationship between product and service was going to be …
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2 years, 7 months ago
Service, product, service – a novel concept?
Service and product as different views into the same space – is that a novel concept? If so, what does that imply for enterprise-architecture and the like? The next post in this series on the relationship between product and service was …