Aggregated enterprise architecture wisdom
Are we selling services, products or both? The short-answer is ‘Yes’ – but what we’re really selling, every time, is a promise… The start-point for this was one of those ideas that arise first-thing-in-the-morning, seemingly without any warning: Idea: In sales, …
It began with an octopus; wandered into an accidental remark about “a flocking of Boyds”; and then drifted off somewhat sideways from there. But seems that this crabwise shuffle may be leading somewhere useful – for my current explorations of…
This one’s a follow-on to the ‘Service, product, service‘ post, but with an emphasis on the role of architecture-terminology itself, rather than any specific item referred to by that terminology. This starts with a private LinkedIn-message that a colleague sent…
What’s the relationship between product and service? And if, as in the Enterprise Canvas model, we assert that ‘everything is or represents a service’, what then is a product? The short-answer is that a product is a ‘frozen’ service – a…
Delighted to say I’ve just published my ‘business-novel’ Changes. Hooray! More details are at https://leanpub.com/tb-changes . Here’s the cover: And here’s the blurb: Marco has a new job: Head of Organizational Change. But his bright new plan to bring the company into the…
This is an attempt to get back towards ‘Normal Service Will Be Resumed…‘ – I don’t know how coherent it will be, but it’s a start, anyway… Over the past few weeks I’ve had a stream of very good questions from Eric…
Ah definitions, definitions – so many to choose from! But somehow, only a limited number of labels to go around, to share out amongst all those definitions? Which means that people end up using the same labels for different things,…
How do we keep on track to enterprise purpose? Perhaps more to the point, how can we know when we’re falling off-track, in time to recover? To me, one of the keys here is the perhaps least-known part of the…
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of…
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of…
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie…
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie…