4 years, 3 months ago

Structure, story and relational-assets

This is an attempt to get back towards ‘Normal Service Will Be Resumed…‘ – I don’t know how coherent it will be, but it’s a start, anyway… Over the past few weeks I’ve had a stream of very good questions from Eric

8 years, 10 months ago

Assets and services

What is a service? And what do services do? Seems like it’s time to re-explore some of the routine questions that come up almost every day in a service-oriented enterprise-architecture… not least because these questions are right at the core of the Enterprise Canvas model. And, in turn, the discipline and rigour about services that modelling […]

9 years, 3 months ago

Relational-assets are not ‘possessions’

What happens when someone gets confused about the nature of different types of assets? Short answer: they try to treat everything as ‘possessions’ – and that’s when the lawyers have a field-day… A great example of this is described in a BBC article (pointed to by LinkedIn), ‘Man sued for keeping company Twitter followers‘ (27-dec-2011). […]

9 years, 5 months ago

Charisma, connection and brand

How do we make sense of brands and the like? How do brands actually work? And how does that connect with charisma, with ‘self-as-brand’? The starting point for this one was a re-tweet from narrative-knowledge guru Shawn Callahan: unorder: RT @thaler: Yesterday, in a program for Brazilian professional communicators, a participant defined charisma as the ability […]