14 hours ago

Service, product, service – a question of structure?

Do product and service have the same structure? If they’re different views into the same space, what of that shared-structure can we see in each case? The next post in this series on the relationship between product and service was going to be …

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2 days ago

Service, product, service – a novel concept?

Service and product as different views into the same space – is that a novel concept? If so, what does that imply for enterprise-architecture and the like? The next post in this series on the relationship between product and service was …

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18 days ago

Service, product, service – implications for architectures

If service and product are different views into the same space, how would we use that in enterprise-architecture, service-design, product-design and suchlike? In the previous post, ‘Service, product, service, simplified‘, we explored a metaphor that perhaps doesn’t sound simple at …

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23 days ago

Service, product, service, simplified

What is a service? What is a product? How do they relate with each other? And what’s a simple way to describe all of this? Yes, I’ve written a fair bit about this already – for example, ‘Product and service‘, …

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3 years, 9 months ago

Structure, story and relational-assets

This is an attempt to get back towards ‘Normal Service Will Be Resumed…‘ – I don’t know how coherent it will be, but it’s a start, anyway… Over the past few weeks I’ve had a stream of very good questions from Eric

5 years, 4 months ago

Hidden risks in business-model design

There are a fair few business-model patterns out there that look really great, really profitable – and yet conceal fundamental flaws that can kill the business outright. (Or, in some cases, it’s not just the business that gets killed… –

5 years, 4 months ago

What’s the scope of a business-model?

I’ve long been a fan of Alex Osterwalder’s work. There can be no doubt that he’s had a huge impact on business-architecture – particularly for startups – with tools such as his Business Model Canvas  [BMCanvas] and, more recently, Value

5 years, 10 months ago

Enterprise Canvas – a military analogy

I’ll admit I often struggle to find easy ways for people to understand Enterprise Canvas and service-oriented enterprise-architecture – thinking in terms of services doesn’t seem to come naturally to many people. But the other morning, up came one of

5 years, 11 months ago

Services and Enterprise Canvas review – worked-example

What is a service-oriented architecture – particularly at a whole-of-enterprise scope? How best could we describe that architecture? We’ve explored those questions in some depth in the preceding series of posts. It’s left us with a set of visual-checklists, including

5 years, 11 months ago

Services and Enterprise Canvas review – Summary

What is a service-oriented architecture – particularly at a whole-of-enterprise scope? How best could we describe that architecture? How do we use that service-oriented approach to help enterprise-architecture break free of the IT-centrism that’s crippled it for the past couple

5 years, 11 months ago

Services and Enterprise Canvas review – 6: Exchanges

What is a service-oriented architecture – particularly at a whole-of-enterprise scope? How best could we describe what passes between services – the Exchanges, or products, that ‘hold the space’ between each service? And how can we use this kind of

6 years, 5 days ago

Services and Enterprise Canvas review – 2: Supplier and customer

What is a service-oriented architecture – particularly at a whole-of-enterprise scope? How do we describe relationships between services – particularly in the main value-flows? What happens within those service-interactions? This is the second in a six-part series on reviewing services