21 days ago

Service, product, service – responsibilities

What’s the difference between products and services? One of the key differences, perhaps, is in how we view the respective responsibilities… The core theme in this series of posts on the relationships between product and service, and the follow-on implications …

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1 month, 4 days ago

Service, product, service – everything for hire?

Are goods and services ‘products’ because they can be hired? Is ‘product’ a term that applies only to a commercial context? I’d intended that the next post in this series on the relationship between product and service would be about transfers of responsibility …

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1 month, 5 days ago

Service, product, service – service as product?

Does it make sense to describe product and service as the same, or views into the same thing? For example, what if your product is a service? The next post in this series on the relationship between product and service was going to …

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1 month, 6 days ago

Service, product, service – a question of structure?

Do product and service have the same structure? If they’re different views into the same space, what of that shared-structure can we see in each case? The next post in this series on the relationship between product and service was going to be …

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1 month, 8 days ago

Service, product, service – a novel concept?

Service and product as different views into the same space – is that a novel concept? If so, what does that imply for enterprise-architecture and the like? The next post in this series on the relationship between product and service was …

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1 month, 24 days ago

Service, product, service – implications for architectures

If service and product are different views into the same space, how would we use that in enterprise-architecture, service-design, product-design and suchlike? In the previous post, ‘Service, product, service, simplified‘, we explored a metaphor that perhaps doesn’t sound simple at …

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1 month, 29 days ago

Service, product, service, simplified

What is a service? What is a product? How do they relate with each other? And what’s a simple way to describe all of this? Yes, I’ve written a fair bit about this already – for example, ‘Product and service‘, …

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8 years, 3 months ago

More on boundary of identity versus control

Following on from ‘Boundary of identity, boundary of control‘ and ’inside-out versus outside-in‘, perhaps the quickest way to understand the difference: the boundary-of-control delimits what the lawyers think the organisation is the boundary-of-identity delimits what everyone else thinks the organisation is

9 years, 4 months ago

Service Boundaries in SOA

A service has explicit boundariesThis is one of the four tenets of SOA, promulgated by Microsoft and others around 2004. In its (now discontinued) Connected Services Framework (3.0 SP1), it is identified as one of the four principles of service-ori…