Yesterday

Dynamic Pricing Update

As I pointed out back in 2006, the concept of Dynamic Pricing has been around for at least 25 years. I first encountered it in Kevin Kelly’s 1998 book, New Rules for the New Economy.Five years ago, when I was working for a large UK supermarket, this co…

9 months, 10 days ago

Customer Multiple

A friend of mine shares an email thread from his organization discussing the definition of CUSTOMER, disagreeing as to which categories of stakeholder should be included and which should be excluded.Why is this important? Why does it matter how
the CU…

9 months, 11 days ago

Hedgehog Innovation

According to Archilochus, the fox knows many things, but a hedgehog knows one big thing.In his article on AI and the threat to middle class jobs, Larry Elliot focuses on machine learning and robotics.AI stands to be to the fourth industrial revolution …

1 year, 3 months ago

Discipline as a Service

In my post on Ghetto Wifi (June 2010), I mentioned a cafe in East London that provided free coffee, free biscuits and free wifi, and charged customers for the length of time they occupied the table.A cafe has just opened in Tokyo for writers, which cha…

1 year, 3 months ago

From Data to Doing

One of the ideas running through my work on #datastrategy is to see data as a means to an end, rather than an end in itself. As someone might once have written, Data scientists have only interpreted the world in various ways. The point however is …