11 days ago

Things I learned while doing 24/7 eldercare

I’d been sort-of looking after my elderly mother for some years now – the whole of the past decade, probably, though more and more so over the years. Earlier this year it had reached the point where I couldn’t really

19 days ago

On power

What is power? Where does it come from? Where does it go? Who has it? Who doesn’t have it? Who should have it? Who shouldn’t have it? And why? – or why not, for that matter – to any of those questions…? Perennial questions indeed, in just about

1 month, 19 days ago

At Intersection19 conference

It’s been a while since I’ve been to a conference – eldercare-commitments have rather limited my options for longer-distance travel over the past year or two. In that sense at least, the Intersection19 enterprise-design conference in Lisbon was a very welcome

2 months, 22 days ago

EA in miniature – Part 4: Prototyping

At present, enterprise-architecture is most often used in mid- to larger-sized organisations, and still primarily focussed on IT. Yet what can we learn by applying the same methods to a one-person organisation and their enterprise, and to capabilities beyond IT

2 months, 28 days ago

EA in miniature – Part 3: Getting real

At present, enterprise-architecture is most often used for mid- to larger-sized organisations. Yet what can we learn by applying the same methods at the smallest scale – a one-person organisation and their enterprise? For this series, I’m using my own

3 months, 4 days ago

EA in miniature – Part 2: First steps

What does enterprise-architecture look like at the smallest scale – a one-person organisation and their enterprise? For this series, I’m using my own case as a worked-example. My work is in the enterprise of enterprise-architecture itself: so how do I

3 months, 11 days ago

EA in miniature – Part 1: Introduction

One of the core themes of my work is that enterprise-architecture principles and practices should apply in essentially the same way for every type of content or context, at every scope and scale. I’ve often written about EA at the very large

3 months, 14 days ago

Applications, work-instructions and business-continuity

For business-continuity after disruption or failure, what’s the first thing we’ll need? Answer: an alternative way to do things. For business-process redesign, what’s the first thing we’ll need? Answer: an alternative way to do things. In both cases, we’ll need

3 months, 17 days ago

A checklist for business-transformations

What’s a key tool to help manage something as wide-ranging and complex as a business-transformation? Answer: a checklist. The following checklist for business-transformations is adapted from one that we use in our own work on transformation. A matching slidedeck with

3 months, 24 days ago

A services-checklist for digital-transformation

Digital-transformation is most likely to succeed when it’s based on principles of service-design and service-management. The following transformation-checklist can be applied to all forms and modes of service-delivery – not just IT-based, but any appropriate combinations of people, machines and

4 months, 5 days ago

Making sense of complexity: A reframe for SCAN

What’s a simple way to make sense of complexity? For me, the go-to tool for this is SCAN – a visual-checklist to map out uncertainty and complexity relative to a given moment or given action: SCAN has been around for almost

4 months, 12 days ago

What is enterprise? What is architecture?

What the heck is ‘enterprise-architecture’? Why are there are so many arguments on this, so many conflicting opinions? Perhaps a key clue is in the fact that there is so much argument about this? And that maybe the best way to