4 years, 26 days ago

Situational Awareness: Making Better Decisions

SCENE 3, MIDMORNING, FADE IN:
IT sits down on the couch. Shaking its head from side to side.
IT: I really thought we had already solved this problem.
Doctor: Is it something that I am familiar with?
IT: We spoke about it before.  I’m back in the do…

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4 years, 27 days ago

Moving beyond the process of Change

SCENE 4, MIDMORNING, BACK FROM A QUICK BREAK, FADE IN:
IT is sitting on the couch, calm and a little tired.  The session continues.
Doctor: When you called last night you seemed very concerned.
IT: Sure, last night I walked into the room and I could …

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4 years, 1 month ago

Visible Impact: Gaining visibility into Change

SCENE 2, MIDMORNING, FADE IN:
Frustrated, IT sits down, mumbling under its breath.
IT: Huh?! what do you expect me to have a crystal ball?
Doctor: What’s that I can’t hear you; what’s wrong?
(IT speaks up)
IT: I don’t understa…

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4 years, 2 months ago

The Dilemma: Communicating IT Business Value

SCENE 1, MID-AFTERNOON, FADE IN:
IT walks through the door after a checkpoint meeting and sits on the couch.
Doctor: What brings you to my office today?
IT: I think the business might be leaving me for a younger, slimmer, sexier, IT alternative.
Docto…