MIT Sloan Center for Information Systems Research (CISR)

Abstract:
A semantic layer is a system of technologies and techniques that organizes and maintains a consistent and unified representation of data from various sources that is interpretable by humans and machines. MIT CISR research indicates that lead…

Abstract:
MIT CISR research has found that enterprises are leveraging digital colleagues to generate value, with three capabilities correlating with the strength of value capture.

Publication date: 2026-04-16

Publication type: Talking Points

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Abstract:
Digital colleagues—AI-enabled systems that collaborate with humans to perform complex work—are rapidly transitioning from experimentation to an embedded enterprise capability. Unlike traditional automation or reactive AI assistants, digital …

Abstract:
Digital colleagues—AI-enabled systems that collaborate with humans to perform complex work—are rapidly transitioning from experimentation to an embedded enterprise capability. Unlike traditional automation or reactive AI assistants, digital …

Abstract:
In 2025, Salesforce was the provider of the CRM system with the biggest market share. In addition to providing the CRM software product, the company also offered Salesforce Platform—enabling customers to customize their CRM system, allowing …

Abstract:
Peter Weill interviews Michelle Mahoney of Mallesons on how the firm has integrated Harvey AI into its operations.

Publication date: 2026-04-01

Publication type: Video

Publication authors:
Peter Weill
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Michelle Mahoney

Abstract:
Traditional technology governance assumes stable technologies, predictable consequences, and manageable demand. Generative AI (GenAI) upends these assumptions: its pace of adoption outstrips centralized review capacity, while the technology …

Abstract:
Traditional technology governance assumes stable technologies, predictable consequences, and manageable demand. Generative AI (GenAI) upends these assumptions: its pace of adoption outstrips centralized review capacity, while the technology …

Abstract:
Traditional technology governance assumes stable technologies, predictable consequences, and manageable demand. Generative AI (GenAI) upends these assumptions: its pace of adoption outstrips centralized review capacity, while the technology …

Abstract:
In this presentation, Alan unpacks the risks, benefits, and costs associated with each of four IT operating models. He shares how leading organizations’ IT functions support business units whose performance is heavily IT and AI dependent. Th…

Abstract:
As AI becomes more embedded in enterprises, we are asking the questions “What is a digital colleague?” and “How should they be managed?” There are already enterprises with digital colleagues joining human teams, managing other digital collea…

Abstract:
As organizations become more AI-fueled and pursue complex digital business opportunities, they must have a new system of guardrails that enable them to innovate quickly yet safely. Leaders must also prove that every data byte and model run i…