MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Employee experience is the extent to which employees of an organization are enabled or constrained by its adaptive work environment and collective work habits to do their jobs today and reimagine their jobs of tomorrow. Employee experience c…

Abstract:Large organizations partner with xTechs to supercharge their digital transformation. This is a symbiotic relationship: an xTech brings speed, innovation, and lower cost because xTechs don’t face the process, scale, and governance burdens of l…

Abstract:
“In selecting the right business model, business leaders have four distinct options to choose from—alone or in combination—each with associated capabilities and relationships. Business design, the horizontal axis of the 2×2, has value chain …

Abstract:
“To become future ready, a company must transform on two dimensions: customer experience and operational efficiency. Moving up the vertical axis of the 2×2 increases the customer experience, measured by NPS or similar metrics. Moving right a…

Abstract:
Data liquidity is defined as the ease of data asset reuse and recombination. Companies increase data liquidity by building out their data monetization capabilities; data monetization is the conversion of data into financial returns. MIT CISR…

Abstract:
Despite becoming more customer-centric, companies in most industries still operate with an inside-out mindset for their digital offerings. But these companies leave value on the table, because customers gravitate toward those companies that …

Abstract:
Despite becoming more customer-centric, companies in most industries still operate with an inside-out mindset for their digital offerings. But these companies leave value on the table, because customers gravitate toward those companies that …

Abstract:
Large enterprises are collaborating with small digital companies to achieve growth. In this presentation, Alan shares learnings from multiple case studies, including one of Bendigo and Adelaide Bank, and identifies what is needed to make the…

Abstract:
Large enterprises are collaborating with small digital companies to achieve growth. In this session summary, Alan shares learnings from multiple case studies, including one of Bendigo and Adelaide Bank, and identifies what is needed to make …

Abstract:
MIT CISR research has identified four ways to unlock new value from digital including the organizational surgery needed. Firms in the top quartile of effectiveness of organizational surgery had both higher margins and revenue growth than the…

Abstract:
Data liquidity is defined as the ease of data asset reuse and recombination. Companies increase data liquidity by building out their data monetization capabilities; data monetization is the conversion of data into financial returns. MIT CISR…

Abstract:MIT CISR research has identified four ways to unlock new value from digital including the organizational surgery needed. Firms in the top quartile of effectiveness of organizational surgery had both higher margins and revenue growth than thei…