MIT Sloan Center for Information Systems Research (CISR)

Abstract:
We introduce a new framework depicting four enterprise IT operating models for the AI era—each requiring different leadership and governance and delivering different outcomes.

Publication date: 2025-12-18

Publication type: Framework

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Abstract:
MIT CISR introduced a four-stage enterprise AI Maturity framework in 2024 to help enterprise leaders make sense of the AI landscape and identify how to create value from the technology. Recent survey results show that enterprises are making …

Abstract:
This video session features a pre-recorded interview with Stephanie Woerner and Dontá L. Wilson, Chief Consumer and Small Business Banking Officer, Truist Financial Institution; Director, Signet Jewelers; and Board Chair, UNC Charlotte’s Boa…

Abstract:
In 2018 MIT CISR published the book What’s Your Digital Business Model? based on several years of survey and case study research. In this presentation, Peter presents a provocative business model framework on how we anticipate firms will mak…

Abstract:
Organizations with big aspirations for leveraging AI technology increasingly need data assets with high data liquidity (i.e., ease of data asset reuse and recombination) to achieve their aims. This briefing draws on the multiyear journey of …

Abstract:
Organizations with big aspirations for leveraging AI technology increasingly need data assets with high data liquidity (i.e., ease of data asset reuse and recombination) to achieve their aims. This briefing draws on the multiyear journey of …

Abstract:
Organizations with big aspirations for leveraging AI technology increasingly need data assets with high data liquidity (i.e., ease of data asset reuse and recombination) to achieve their aims. This briefing draws on the multiyear journey of …

Abstract:
Big organizations, especially those with big aspirations for leveraging AI technology, increasingly need data assets with high data liquidity (i.e., ease of data asset reuse and recombination) to achieve their aims. In this presentation, Bar…

Abstract:
In 2018 MIT CISR published the book What’s Your Digital Business Model? based on several years of survey and case study research. In this presentation, Peter presents a provocative business model framework on how we anticipate firms will mak…

Abstract:
MIT CISR introduced a four-stage enterprise AI Maturity framework in 2024 to help enterprise leaders make sense of the AI landscape and identify how to create value from the technology. Recent survey results show that enterprises are making …

Abstract:
In this presentation, Alan unpacks the risks, benefits, and costs associated with each of four IT operating models and shares how leading organizations’ IT functions support business units whose performance is heavily IT and AI dependent. Bu…

Abstract:
In last year’s MIT CISR research study on real-time businesses, we found that top-performing companies on both margin and growth operated businesses more in real time (e.g., onboarding and serving customers more in real time). In 2025, we co…