7 years, 8 months ago

The New iWorker Meets Adaptive Case Management

IT organizations are faced with a growing set of user expectations from the lines of businesses they support. The mismatch of expectations is being accelerated by the now ubiquitous access to Facebook, LinkedIn, Skype, personalized portals like iGoogle, and iPhone or iPad. The growing use of these technologies has evolved millions into technology and social savvy […]

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