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EA Voices

Aggregated enterprise architecture wisdom

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MIT Sloan Center for Information Systems Research (CISR)

Enterprise IT Operating Models

2 days ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
We introduce four enterprise IT operating models for the AI era—each requiring different leadership and governance and delivering different outcomes.

Publication date: 2025-12-18

Publication type: Talking Points

Publication authors…

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Enterprise IT Operating Models in the AI Era

2 days ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Newer digital technologies such as artificial intelligence are blurring the lines between the IT function and business units, offering new approaches to the enterprise IT operating model. As part of these approaches, many top performers are …

Categories #eavoices Tags #eavoices

Enterprise IT Operating Models in the AI Era

2 days ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Newer digital technologies such as artificial intelligence are blurring the lines between the IT function and business units, offering new approaches to the enterprise IT operating model. As part of these approaches, many top performers are …

Categories #eavoices Tags #eavoices

Enterprise IT Operating Models in the AI Era

2 days ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
We introduce a new framework depicting four enterprise IT operating models for the AI era—each requiring different leadership and governance and delivering different outcomes.

Publication date: 2025-12-18

Publication type: Framework

…

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Scaling Enterprise AI Maturity for Bottom-Line Impact—Session Presentation

2 weeks ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
MIT CISR introduced a four-stage enterprise AI Maturity framework in 2024 to help enterprise leaders make sense of the AI landscape and identify how to create value from the technology. Recent survey results show that enterprises are making …

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Interview with Dontá Wilson, Chief Consumer and Small Business Banking Officer at Truist—Session Video

2 weeks ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
This video session features a pre-recorded interview with Stephanie Woerner and Dontá L. Wilson, Chief Consumer and Small Business Banking Officer, Truist Financial Institution; Director, Signet Jewelers; and Board Chair, UNC Charlotte’s Boa…

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Business Models in the Agentic AI Era—Session Presentation

2 weeks ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
In 2018 MIT CISR published the book What’s Your Digital Business Model? based on several years of survey and case study research. In this presentation, Peter presents a provocative business model framework on how we anticipate firms will mak…

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Data Liquidity Levers

1 month ago1 month ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Organizations with big aspirations for leveraging AI technology increasingly need data assets with high data liquidity (i.e., ease of data asset reuse and recombination) to achieve their aims. This briefing draws on the multiyear journey of …

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Data Liquidity Levers at Caterpillar

1 month ago1 month ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Organizations with big aspirations for leveraging AI technology increasingly need data assets with high data liquidity (i.e., ease of data asset reuse and recombination) to achieve their aims. This briefing draws on the multiyear journey of …

Categories #eavoices Tags #eavoices

Data Liquidity Levers at Caterpillar

1 month ago1 month ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Organizations with big aspirations for leveraging AI technology increasingly need data assets with high data liquidity (i.e., ease of data asset reuse and recombination) to achieve their aims. This briefing draws on the multiyear journey of …

Categories #eavoices Tags #eavoices

Transforming Business Processes with AI: Where Should AI Make Decisions?—Session Presentation

2 months ago2 months ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
High-performing companies are redefining process excellence in the age of AI. In this presentation, Ina explores how AI is reshaping business processes—from rigid, rule-based workflows into intelligent, adaptive systems that learn and evolve…

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Business Models in the Agentic AI Era—Session Presentation

2 months ago2 months ago by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
In 2018 MIT CISR published the book What’s Your Digital Business Model? based on several years of survey and case study research. In this presentation, Peter presents a provocative business model framework on how we anticipate firms will mak…

Categories #eavoices Tags #eavoices
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