MIT Sloan Center for Information Systems Research (CISR)

Abstract:
As AI is increasingly integrated into knowledge work, organizations face a tension: the short-term efficiency gains AI delivers can complicate the longer-term challenge of building their talent pipeline. In addition, the skills that matter m…

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In 2018 MIT CISR published the book What’s Your Digital Business Model? based on several years of survey and case study research. In this presentation, Stephanie presents a provocative business model framework on how we anticipate firms will…

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High-performing companies are redefining process excellence and business models in the age of AI. Leaders need to decide where (agentic) AI should take a direct role in decision-making, acceptable autonomy, and the KPIs used to track value. …

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In the face of increasing volatility and resource scarcity, many organizations continue to invest in digital—yet aren’t sure what to do next to translate those investments into measurable bottom-line impact. A select few have done the opposi…

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MIT CISR introduced a four-stage Enterprise AI Maturity framework in 2024 to help enterprise leaders make sense of the AI landscape and identify how to create value from the technology. Recent survey results show that enterprises are making …

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As AI becomes more embedded in enterprises, we are asking the questions “What is a digital colleague?” and “How should they be managed?” There are already enterprises with digital colleagues joining human teams, managing other digital collea…

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In this presentation, Martin discusses different approaches to getting value from opening up your company’s digital platform externally. First, he examines Schneider Electric’s journey of opening up its EcoStruxure digital platform. The…

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As organizations become more AI-fueled and pursue complex digital business opportunities, they must have a new system of guardrails that enable them to innovate quickly yet safely. Leaders must also prove that every data byte and model run i…

Abstract:
Peter Weill interviews Summer Collins of telco One New Zealand on its company-wide transformation to embed artificial intelligence into its operations.

Publication date: 2026-02-25

Publication type: Video

Publication authors:
Peter…

Abstract:
Watch highlights from Peter Weill’s interview with Summer Collins of telco One New Zealand on its company-wide transformation to embed artificial intelligence into its operations.

Publication date: 2026-02-25

Publication type: Video

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Abstract:
By 2026, several major SuperShifts—widespread seismic changes such as the development of AI-driven decision systems, rapid tech cycles, the need for new types of workforce skills, and rising demands for trust and transparency—will collide, r…

Abstract:
To survive and thrive in volatile business conditions, organizations increasingly need digital innovation, the process of taking an idea that uses digital technologies from inception to impact. Yet most organizations struggle with digital in…