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EA Voices

Aggregated enterprise architecture wisdom

  • EA Voices
  • About
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MIT Sloan Center for Information Systems Research (CISR)

How Salesforce Built Its Platform Business

April 24, 2024April 19, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:In 2023, Salesforce was the provider of the CRM system with the biggest market share. Besides providing a CRM software product, the company also offered an external developer platform called Salesforce Platform. Salesforce Platform enabled CR…

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Resolving Workforce Skills Gaps with AI-Powered Insights

April 24, 2024April 19, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:Ongoing digital transformation requires a workforce that is proficient in a wide variety of new skills. This briefing explores the use of AI in quantifying such proficiency, through a process known as skills inference. We introduce this conce…

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Resolving Workforce Skills Gaps with AI-Powered Insights

April 24, 2024April 19, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:Ongoing digital transformation requires a workforce that is proficient in a wide variety of new skills. This briefing explores the use of AI in quantifying such proficiency, through a process known as skills inference. We introduce this conce…

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AI-Powered Skills Inference

April 18, 2024April 18, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Ongoing digital transformation requires a workforce that is proficient in a wide variety of new skills. This briefing explores the use of AI in quantifying such proficiency, through a process known as skills inference. We introduce this conc…

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The Missing Link to Realizing Significant Strategic Value with Digital Innovation—Session Presentation

April 24, 2024March 29, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:MIT CISR research has found that companies that realize significant strategic value with digital innovation invest in both a portfolio of digital innovation initiatives and in hubs of shared resources. The shared resources can include funding…

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Making Talent a Competitive Advantage—Session Presentation

April 24, 2024March 29, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:In the face of relentless change, an organization’s resilience hinges on transforming its workforce adeptly. Bridging technical skills gaps and navigating shifting employee expectations are no longer options and are increasingly becoming nece…

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Ecosystem Governance: Decentralization and Web3—Session Presentation

April 24, 2024March 29, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:In MIT CISR research, organizations saw their most challenging strategic goals, such as serving their customers’ end-to-end needs or improving sustainability, as being dependent on the actions of other organizations. Effective governance of e…

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Update on Future Ready—Session Presentation

April 24, 2024March 29, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:To become future ready, companies are undergoing digitally enabled business transformations, using digital capabilities to transform a traditional enterprise into a top performer in the digital economy. In 2017, MIT CISR unveiled a framework …

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Designing Transformative Employee Experiences—Session Presentation

April 24, 2024March 29, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:MIT CISR research has shown that given the right environment, a conventional workforce can achieve unconventional results. In this presentation, Nick shares how digital transformations can enable or constrain employees, and how to design empl…

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Going Faster Is Not Enough: Add Innovation to Outperform—Session Presentation

April 24, 2024March 29, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:Surprisingly, going faster in business doesn’t differentiate much. In today’s digital world, top performers are both faster to market and better at innovating to generate new revenue because they have the necessary technologies and mechanisms…

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Scaling AI: Sustaining AI @Scale—Session Presentation

April 24, 2024March 29, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:This session extends the MIT CISR scaling AI research to include the management of large numbers of AI models and model interdependencies. In this presentation, Barb presents findings from this year’s AI scaling research, including the implic…

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Data Is Everybody’s Business—Session Presentation

April 24, 2024March 29, 2024 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:In this presentation, Barb describes highlights from her book Data is Everybody’s Business, published by MIT Press in September 2023. The book, co-authored with Cynthia Beath and Leslie Owens, presents the fundamentals of data monetization an…

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