1 year, 30 days ago

Business Transformation Survey: The Results

Organizations have always had to adapt to change in order to stay relevant. But in today’s fast-paced market, change is more necessary than ever. In a recent survey we found that over 60% of C-level management thinks that changing the business model is the main driver for business transformations.

In collaboration with BPtrends, The Open Group, and the University of Twente, we surveyed over 550 IT professionals worldwide, from C-level management to practitioners in a wide range of disciplines, in order to gain more insight into business transformations.

1 year, 2 months ago

Change the Way You Handle Change

Organizations have always had to adapt to change in order to stay relevant, but in today’s fast-paced market, change is more necessary than ever. The ‘Digital Enterprise’ requires major business transformations, delivered at speed. The ‘unfreeze-change-refreeze’ model, reasoning from a stable current to a desired future state, no longer applies. Organizations in the ‘New Normal’ are in a constant state of flux. How can you change the way you handle change?

1 year, 4 months ago

BPM: The Customer Journey

There is a lot of power in Business Process Management (BPM) and process thinking. Our process flow diagrams describe ‘what is done’, and support us in designing, improving and controlling our processes. The results of processes should be of value to our customers. But how do our customers experience our processes?