The Top 5 Capabilities You Want From BPM Suites

What do you want to achieve by using business process management (BPM) software?  Address compliance and risk management issues?  Improve your customer service?  Integrate data across existing applications? To achieve these goals, some organizations look to leverage a robust BPM suite, while others are simply trying to improve their processes using BPM.  Regardless of intentions […]

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Integration of strategic, project and process KPIs

Some organisations, after straggling to implement Balanced Scorecard Systems (BSC), come to the conclusion that they need to at least map their processes. But then the challenge they face is how to link strategic with process KPIs. Others are practising some sort of BPM but have difficulties demonstrating its contribution to the bottom line. As […]

Enjoying the BPM 2010 Conference

The field of Business Process Management is not a huge field, but I believe it to be an important one for empowering the transformation of businesses.  As an Enterprise Architect, my mission is to accelerate that transformation.  Therefore, t…