Back in 2008, I wrote a paper on Business Analysis. Recently, I’ve been revisiting this subject in my day-job and this made me realise how little things had changed and inspired me to write this post, which is, basically, the original article re-written, with additional thoughts (in italics
The role of the Business Analyst has never been more important but needs refocus on Information Systems not the technical solution. Many of us can recall a time when a distinction was made between the hardware and software supporting the business and the information used by the business – there was a clear difference between IT, to describe the former, and IS to describe the latter.
IS stood for Information Systems:
IS: The landscape of business information used by people within an organisation
and how they use information to deliver business outcomes.
IT, in contrast, meant:
IT: The hardware and software technology that automates or otherwise supports
This distinction between these two concepts is all but lost, and the disciplines associated with Information Systems (such as Business Analysis and IS Architecture), are have become too obsessed with IT.