ContextHeadline: User Requirements & Models Don’t Tell the Full StoryKicker: Important dimensions of the problem domain, left undocumented can lead to expensive mistakes and undelivered business outcomes.Exploring user/stakeholder stories thr…
London, Summer, 2006Two consultants, Carl and Nigel, had been asked to look at replacing an IT application shared between the Police and the Crown Prosecution Services (the CPS; government sponsored prosecution lawyers). Initially, they went back…
Please take a look at my new unBook the sequel to Lost In Translation:What’s This Blog About? The Problem with Processes: The Reprise Ten Minutes More On VPEC-T Navigating VPEC-T The Four Focus AreasThe Change Design ToolboxPlease f…
Vee-Peck-TeaFurther to my recent post on LinkedIn VPEC-T: A Ten Minute How To Guide, below are a few slides on preparing the audience for a VPEC-T workshop. Ecosystem Behavior Analysis by Nigel Green on Scribd or view pdf here.In this real example, the…
The Realities Of a Messy WorldThanks to Frankhg for the imageThis is a slightly rewritten version of the first public airing of the VPEC-T concept. That was over 10 years ago – it now it has a life of its own, it is, however, the foundation on which “L…
- Material risks
- The Major Transition States – with objective/outcomes at each
- Core principles for the transition
- Programme work streams
- Critical cross-project dependencies
- Crucial trust relationships
- End-state clarity.
On Thursday last, I ran a VPEC-T workshop using the new VPEC-T Navigation Map. The workshop lasted 4 hours, and the client now wants another two 4 hour sessions. The new map received positive feedback. According to one participant:
“The map really helped us explore each area and triggered useful thoughts”.
- Find – VPEC-T Analysis (aka 5D-Lens storytelling)
- Find – Hypothesis-based Analysis (aka Best Guessing)
- Find – Storyboarding (aka scripting the movie)
- Find – Situational Awareness
- Join – Concept Mapping
- Join – Metro Map Infographics
- Slice – Action-focused Principles
- Slice – Known-Unknown Analysis (aka Rumsfeld Analysis)
- Slice – Risk Radar (aka Spider Chart)
- Slice – Transition State Planning (aka Wiggly Path Planning
- Slice – VPEC-T (Design Pattern mode)
Here’s a poster for a VPEC-T thinking framework to help knotty problem solving & design innovation.This map (infograhic) provides a starter-for-ten checklist of things you might consider when doing a VPEC-T analysis or design – whether sitting at y…
Here’s the poster for a VPEC-T thinking framework master class focused on knotty problem solving & design innovation.The aim of this map is to provide a starter-for-ten checklist of things you might consider when doing a VPEC-T analysis/design – wh…
Keep it simple. Simple, yet not simplistic. Acknowledge the complexity, yet don’t ever push that complexity in people’s faces. (Not until they’re ready for it and choose to face it, anyway.) Help people find their own effectiveness about creating effectiveness.…
The CIO/ITD In Crisis.
In a similar vein, according to a recent CIO event run by Forrester Research: “The IT department of 2020 could disappear as a separate entity and become embedded in departments throughout the entire organization“.
History & Trends.
The demise of the IT Department is not a new prediction, it was first suggested in 2004 by Nicolas Carr in his book ‘Does IT Matter?‘ and again in 2007 when Chris Anderson published his ‘Black Wire – White Wire’ article. This post talked about how corporate IT was being over-taken by consumer-IT. Later, in January 2008, Nicholas Carr famously pronounced “The IT department is dead” referring to the up-take of utility computing since his 2004 prediction.
“The increasing use of the term business technology in IT forums and publications is due to an emerging school of thought that the potential of information technology, its industries and experts, has now moved beyond the meaning of the term. Specifically information is seen by some as a descriptor not broad enough to cover the contribution that technology can make to the success of a business or organization“.
Focus on Externalization and BT.
Acceptance of the Externalization trend, and a deep appreciation of ‘Business Technology’ theme, provide the canvas, on which, we can sketch-out the ways in which the IT Department must change to survive. Probably most importantly, the CIO needs to find the time to think strategically: from ‘Whac-A-Mole-IT-Management’ to strategic, Business-Technology leadership. Thinking strategically means the CIO needs to develop a deep appreciation of the various ‘markets’ his/her team serve, as both a supplier, and a broker of services, to those markets. Such markets exists within and outside the enterprise and are made up of customers, suppliers, intermediaries and other stakeholders. All with differing values and requiring different sensitivities to protect and enhance trust relationships.
How to prepare for the inevitable change.
Back in May this year, I posted about the work we were doing to establish a BT Vision. This has since been developing gradually and is gaining acceptance across the IT senior leadership team, but more importantly, with C-Level executives.
15 ways to change the IT Department’s habits
1.The department of ‘No’
5.Cyber security tooling
7.Solution-focused technology architecture
8.Product standardized IT portfolio management
9.Governance of large IT projects
10.IT Cost Centre management
11.Internal procedures & methods
12.‘Family’ of IT vendors
14.Periodic, internally-focused, measurement
1.The department of qualified ‘Yes’
3.Services internal/external ecosystem –SLA-chains
4.Integrated BT strategy
5.Cyber security culture
6.Balanced, outcome-focused, investment
7.Adaptive, value-focused, Enterprise Architecture
8.Principle-led architecture & standards-based integration
9.Company-wide, joined-up, BT-governance
10.BT services broker, innovation-lead and advisory
11.Internal & external engagement
12.Consumer-driven, ecosystem of suppliers
14.Constant, external & internal, feedback-loops
15.Focus on information value & risk
Will the IT department will be dead by 2020?
My hunch is that, once the hype has died down, the Externalization trend will actually strengthen the need for strategic, less operationally-focused, ‘Office of the CIO’ within organizations. I’m sure, however, such an entity will be unlike today’s ‘Operationally-focused’ IT shop, by 2020.