The Business Model exposes the key variations of the Value Chain
At the root of the IT transformation failures is the current culture of lack of governance and accountability. As a rule, those responsible must be accountable as well.
While in every day operations the lack of proper management practices is easy to conceal, this would most likely fail the company at its first large transformation.
All failed programs I know were besieged by the same problem, an inadequate problem and solution evaluation.
“When we don’t give our people the space to take calculated risks, learn, apply, and iterate, we are really risking our future. While there is a risk to improvising and spontaneity, control brings its own insidious dangers. In our push for perfection, we over-engineer. We add so many bells and whistles that it takes a Ph.D. to use the product. Just because we can doesn’t mean we should. Just because we can practice to perfection doesn’t mean that’s best.”