22 days ago

Royal Caribbean and EY Embark On A Digital Transformation To Put Cruising Back On The Grid

All companies face a new digital reality, where the accelerated pace of change today is the slowest it’s ever going to be. Partnering with EY, Royal Caribbean is taking on this challenge by transforming the once “off the grid” cruise vacati…

2 months, 10 days ago

Digital Studios Pave The Way Toward Service Innovation

Every major services company now offers its clients a digital studio experience — but many companies are struggling to understand what exactly they are and why they exist. Since becoming an analyst at Forrester a month ago, I’ve been asked many times “What is the role and focus of these studios?” It’s a good question. […]