MIT Sloan Center for Information Systems Research (CISR)

Abstract:
“To become future ready, a company must transform on two dimensions: customer experience and operational efficiency. Moving up the vertical axis of the 2×2 increases the customer experience, measured by NPS or similar metrics. Moving right a…

Abstract:
Data liquidity is defined as the ease of data asset reuse and recombination. Companies increase data liquidity by building out their data monetization capabilities; data monetization is the conversion of data into financial returns. MIT CISR…

Abstract:
Despite becoming more customer-centric, companies in most industries still operate with an inside-out mindset for their digital offerings. But these companies leave value on the table, because customers gravitate toward those companies that …

Abstract:
Despite becoming more customer-centric, companies in most industries still operate with an inside-out mindset for their digital offerings. But these companies leave value on the table, because customers gravitate toward those companies that …

Abstract:
Large enterprises are collaborating with small digital companies to achieve growth. In this presentation, Alan shares learnings from multiple case studies, including one of Bendigo and Adelaide Bank, and identifies what is needed to make the…

Abstract:
Large enterprises are collaborating with small digital companies to achieve growth. In this session summary, Alan shares learnings from multiple case studies, including one of Bendigo and Adelaide Bank, and identifies what is needed to make …

Abstract:
MIT CISR research has identified four ways to unlock new value from digital including the organizational surgery needed. Firms in the top quartile of effectiveness of organizational surgery had both higher margins and revenue growth than the…

Abstract:
Data liquidity is defined as the ease of data asset reuse and recombination. Companies increase data liquidity by building out their data monetization capabilities; data monetization is the conversion of data into financial returns. MIT CISR…

Abstract:MIT CISR research has identified four ways to unlock new value from digital including the organizational surgery needed. Firms in the top quartile of effectiveness of organizational surgery had both higher margins and revenue growth than thei…

Abstract:
Digital transformation is not about technology—it’s about change. And it is not whether that change will come, but a question of when and how. In the new digital economy, many enterprises won’t succeed by merely tweaking the management pract…

Abstract:
In preparing for the future, many large, established enterprises are embarking on a digital transformation journey—often without any sense of where they are going. However, the goal isn’t digital transformation but rather digitally enabled b…

Abstract:
In preparing for the future, many large, established enterprises are embarking on a digital transformation journey—often without any sense of where they are going. However, the goal isn’t digital transformation but rather digitally enabled b…