Agentic AI and Solution Architects
By Gunnar Menzel, Master Architect at Capgemini Seven years ago, we predicted the impact AI will have. In our TechnoVision 2018 Edition we noted “Because AI augments – or even replaces – our intelligence, its […]
machine learning
The EA Manifesto: The Human Side of Enterprise Architecture
By Nadzeya Stalbouskaya The Power of Manifestos Every great movement begins with a manifesto. A manifesto is more than a statement. It’s a shared declaration of belief. It defines why people do what they do, […]
Navigating AI Frontier – Before You Blame AI Hallucination… Check Your RAG!
By Shammy Narayanan An over-enthusiastic husband who suddenly decided to “surprise” his spouse with a homemade pizza? Yes, the same species that believes YouTube + confidence = MasterChef. So, our hero rolls up his sleeves, […]
LLM Operations – The Beginning of a New Age in Gen AI Testing
By Rekha Kodali As organizations accelerate the adoption of Large Language Models (LLMs) for enterprise applications, the emphasis is rapidly shifting from experimentation to operationalization — a phase now widely referred to as LLMOps. This phase […..
LLM-Driven Brain Computer Interfaces and Their Transformative Impact on BFSI
By Dr. Magesh Kasthuri Brain Computer Interfaces (BCIs) have ushered in a new era of human-machine interaction, enabling direct communication between the brain and external devices. As Artificial Intelligence advances, Large Language Models (LLMs)—such…
Agentic AI for the Next-Generation Contact Center; What CXOs Need to Decide Now
By Sanjoy Ghosh, AI & Digital Engineering Leader The last wave of “AI for the contact center” concentrated on assist: call summaries, auto-notes, knowledge snippets. Those are real wins when deployed with guardrails; one insurer’s direct […]
Building Responsible Agentic AI Architecture
By Bala Kalavala, Chief Architect & Technology Evangelist Introduction Agentic AI architecture represents a shift from static model responses to structured, goal-driven systems that reason, collaborate, and act independently within defined boundari…
The Future of Technology: Women in the Age of AI and Data
by Nadzeya Stalbouskaya Introduction: The Revolution We Cannot Miss Artificial…
Navigating AI Frontier — Role of Quality Engineering in GenAI (Part Two)
By Shammy Narayanan In part one, we explored how the rise of GenAI has thrust Quality Engineering (QE) into an existential spotlight. Far from fading away, QE is evolving moving from executing test scripts to ensuring […]
How Organizations Can Strategize in Maximising ROI in AI Investments
Dr. Magesh Kasthuri Artificial Intelligence (AI) is reshaping industries and transforming how organisations operate, innovate, and compete. As AI adoption accelerates, business leaders and IT executives are increasingly focused on understanding the ret…
Large Language Models: Technology, Intelligence, and Thought
With the continuous maturity of deep learning technologies, the accumulation of big data resources, and the explosive growth of computational performance, the field of Artificial Intelligence (AI) has gradually stepped into the “new frontier̶…
AI Won’t Replace You — But Someone Who Knows How to Use It Will
By Rafael Núñez Infante The conversation around Artificial Intelligence has drifted in the wrong direction. While some argue about whether it will replace humans, others are already using it to learn faster than ever before. […]