resource management

Beyond Utilization Rates: How AI is Solving the Talent “Visibility Gap”

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We’re living through a strange disconnect in resource management. Organizations have invested heavily in project management tools—Jira, Asana, Monday, Smartsheet—yet the most fundamental question still gets answered with guesswork: “Who’s available to take on this project next month?” We’ve digitized the tasks, but we haven’t solved the chaos. And here’s the kicker: research shows that…

Implementing Organizational Structure and Focus

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When I joined the IT Department at the American University of Sharjah as the Director, I was presented with an organizational structure challenge.  I found out that I had 21 direct reports and that my department did not have a concept of operational management!  I had just come from being the Manager, Business Application Services […]

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