bureaucratic organizations

Can Single Source of Truth work?

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@tonyrcollins asks if any healthcare IT system can provide a Single Source of Truth (SSOT)? In his blog (13 December 2010), he discusses a press release claiming that an electronic healthcare record system from Cerner Millennium Solutions is a “single …

Organizations as Brains

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This post is based on Chapter 3 of Gareth Morgan’s classic book Images of Organization (Sage 1986), which opens with the following question: “Is it possible to design organizations so that they have the capacity to be as flexible, resilient, and in…