I was discussing outsourcing with a friend the other day. I work in government IT, and outsourcing is used widely in government. He was discussing the tricky nature of being brought in as an independent vendor to the outsourcing vendor. What this brought up was something that is often overlooked in outsourcing deals, especially major ones. That is: any organisation that outsources a function (such as its IT) usually does so in the hope of saving money by shedding large amounts of staff. But, they usually don’t factor in that they will need additional staff with different skills to manage that outsourcer.
This post is a summary of a presentation I gave to a group of lawyers on ICT fundamentals. It represents my own opinion, and not that of my employers or anyone else! I apologies for it being so wordy – but a lot of material was covered. My presentation walked through some fundamental concepts in […]