Making Good Decisions

This is a first in what I hope will be a few blogs around the subject of architecture by influence. There are no shortage of people who are writing that enterprise architects can’t be successful unless they have some teeth, i.e. the ability to stop activities in their tracks that aren’t compliant with the architectural […]

Maintaining a Service Mentailty

On Twitter, Brenda Michelson of Elemental Links started a conversation with the question: Do #entarch frameworks enable or constrain practice of (value from) enterprise architecture? In my comments back to Brenda, it became clear to me that there’s a trap that many teams fall into, not just Enterprise Architecture, and that’s falling into an inward […]

Behold! The Gonkulator!

Pardon the Phineas and Ferb reference, but when I read this post from Chris Lockhart, I couldn’t help but think of Professor Doofenschmirtz and his inventions. I really liked this post from Chris and how it emphasizes understanding the nature of the problem at hand. I’ve had first hand experience at more than one company […]

Intelligent Workload Distribution

While I’m not doing much these days in the BPM space, I did recently have lunch with a friend of mine who works for Genesys Lab. I don’t normally talk about vendor products by name, but the iWD (intelligent Workload Distribution) product had a different enough approach from things I’ve seen that I thought I’d […]

Be an Enterprise Activist, not Archivist

Yesterday afternoon, I was involved with a discussion around EA 201x. The conversation began at a lunch meeting I had with Mike Rollings (@mikerollings) of Burton Group/Gartner, and continued on with Brenda Michelson (@bmichelson) of Elemental Links and fellow EA Chris Bird (@seabird20), among others. Near the end of the conversation, Chris asked the question, […]

A Lesson in Service Management

In the Wired magazine article on the relationship between AT&T and Apple (see: Bad Connection: Inside the iPhone Network Meltdown), the author, Fred Vogelstein, presents a classic service management problem. In the early days of the iPhone, when data usage was coming in at levels 50% higher than what AT&T projected, AT&T Senior VP Kris […]

Enterprise Architecture, Semantic Deficiencies, and Thou

Nick Malik recently gave the Zachman Framework (ZF) a death sentence because it does not have a row for ‘customer’ – making the assumption that any and all EA frameworks that do not recognize the customer as some kind of…

Enterprise Architecture, Semantic Deficiencies, and Thou

Nick Malik recently gave the Zachman Framework (ZF) a death sentence because it does not have a row for ‘customer’ – making the assumption that any and all EA frameworks that do not recognize the customer as some kind of…