LLM-Driven Brain Computer Interfaces and Their Transformative Impact on BFSI

By Dr. Magesh Kasthuri Brain Computer Interfaces (BCIs) have ushered in a new era of human-machine interaction, enabling direct communication between the brain and external devices. As Artificial Intelligence advances, Large Language Models (LLMs)—such…

Agentic AI for the Next-Generation Contact Center; What CXOs Need to Decide Now

By Sanjoy Ghosh, AI & Digital Engineering Leader The last wave of “AI for the contact center” concentrated on assist: call summaries, auto-notes, knowledge snippets. Those are real wins when deployed with guardrails; one insurer’s direct […]

Navigating AI Frontier — Role of Quality Engineering in GenAI (Part Two)

By Shammy Narayanan In part one, we explored how the rise of GenAI has thrust Quality Engineering (QE) into an existential spotlight. Far from fading away, QE is evolving moving from executing test scripts to ensuring […]

How Organizations Can Strategize in Maximising ROI in AI Investments

Dr. Magesh Kasthuri Artificial Intelligence (AI) is reshaping industries and transforming how organisations operate, innovate, and compete. As AI adoption accelerates, business leaders and IT executives are increasingly focused on understanding the ret…

Large Language Models: Technology, Intelligence, and Thought

With the continuous maturity of deep learning technologies, the accumulation of big data resources, and the explosive growth of computational performance, the field of Artificial Intelligence (AI) has gradually stepped into the “new frontier&#822…

How Artificial Intelligence is Shaping the Future of Secure, Compliant, and Efficient Data Practices

Dr. Magesh Kasthuri In today’s digital era, data is at the heart of every successful organisation. As data volumes grow and regulations become more stringent, businesses face increasing challenges in managing, securing, and leveraging their […]

The Next Frontier of Enterprise AI Architecture: How Open-Source LLMs and Prompt Engineering Drive Strategic Advantage

By Bala Kalavala Summary In the race for AI-driven transformation, enterprise leaders face a critical decision: rely solely on proprietary large language models (LLMs) or harness the power and flexibility of the open-source ecosystem. This […]

How Agentic AI Elevates The Enterprise Architect’s Role

By Stéphane Vanrechem, Senior Analyst, Forrester Enterprise architects are entering a transformative phase. As agentic AI becomes embedded in enterprise architecture (EA) tools, it’s not just automating tasks — it’s redefining the architect’s role. In …