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US Tech Market Poised For A Strong 2018, But With Doubts About 2019

July 5, 2018 by Andrew Bartels

At the midpoint in 2018, the US tech market is on track to grow by 6.7% in 2018, the fastest growth since 2012.  In our just published report, “US Tech Market Outlook For 2018 And 2019: Cloud Powers Tech Spend To 6% Growth And Software To 8% Grow…

Categories #eavoices, business technology (BT), chief information officer (CIO), Technology, telecommunications services Tags #eavoices

Net Neutrality Is Dead – Long Live Common Sense

December 14, 2017 by Glenn O'Donnell

My fellow Americans, the FCC has finally acted on its promise to repeal the regulations known at Net Neutrality. This move has been a magnet for political debate by those on both extremes. Ignore those people. They are only wasting your time. If you be…

Categories #eavoices, internet of things (IoT), service-level agreements (SLAs), telecommunications services Tags #eavoices, Media, Networking

The Community Business Model Helps Drive Successful Customer Engagement

November 9, 2017 by Dan Bieler

In the age of the customer, companies need fast access to scalable expertise, transparent costs, and agility in order to quickly adjust customer experiences to changing requirements. Community-based business models are gaining momentum as companies aim…

Categories #eavoices, age of the customer, Communications, Community Management, telecommunications services Tags #eavoices

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