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EA Voices

Aggregated enterprise architecture wisdom

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MIT Sloan Center for Information Systems Research (CISR)

xTech Innovation: Achieving Speed while Managing Risks

February 17, 2024November 16, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:In a digital world, no organization can thrive on its own, and partnerships with xTechs offer powerful opportunities to innovate quickly, although with some risk. In this briefing, the second in a series on xTechs, we describe three mechanism…

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xTech Innovation: Achieving Speed while Managing Risks

February 17, 2024November 16, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:In a digital world, no organization can thrive on its own, and partnerships with xTechs offer powerful opportunities to innovate quickly, although with some risk. In this briefing, the second in a series on xTechs, we describe three mechanism…

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Developing a Digital-First Workforce: AI-Driven Skills Enablement at Johnson & Johnson

February 8, 2024November 8, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
In 2020, Johnson & Johnson (J&J) was on mission to transform the trajectory of human health—a mission increasingly driven by emerging technology and a growth in data and computing requirements. To realize its mission, each of J&J…

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Guiding Decentralized Decision-Making by Acting on Purpose

January 20, 2024October 17, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Recent MIT CISR survey data showed that nearly every participating organization had crafted a purpose statement. However, only half had defined the aspirations, propositions, and values that together comprise a comprehensive organizational p…

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Guiding Decentralized Decision-Making by Acting on Purpose

January 20, 2024October 16, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Recent MIT CISR survey data showed that nearly every participating organization had crafted a purpose statement. However, only half had defined the aspirations, propositions, and values that together comprise a comprehensive organizational p…

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Creating Effective AI-Enabled Customer Journeys—Session Presentation

December 28, 2023September 26, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
At many firms, artificial intelligence (AI) has become the go-to tool for creating frictionless experiences and removing impediments that slow down efficient customer journeys. Companies, however, need to incorporate more “good friction” int…

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Top-Performing Companies Focus on Customer Domains

December 22, 2023September 15, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
A domain-oriented company helps serve a customer’s end-to-end need by focusing on customer outcomes rather than on the sales of products and services. In our latest survey, the companies we identified as being domain-oriented were top perfor…

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Top-Performing Companies Focus on Customer Domains

December 22, 2023September 14, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
A domain-oriented company helps serve a customer’s end-to-end need by focusing on customer outcomes rather than on the sales of products and services. In our latest survey, the companies we identified as being domain-oriented were top perfor…

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Update on Future Ready—Session Presentation

December 28, 2023August 31, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
In 2017, MIT CISR unveiled a framework describing what a future-ready company looks like, the four viable pathways for digital business transformation, and the four types of organizational explosions that companies need to manage as they tra…

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Becoming Future Ready: Lessons from Fernando González, CEO of Cemex

December 28, 2023August 31, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Peter Weill interviews Fernando González, CEO of Cemex, who shares his experiences and insights on Cemex’s digital transformation.

Publication date: 2023-09-27

Publication type: Video

Publication authors:
Peter Weill
,
Fernando G…

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Creating an Outside-In Customer Focus: Developing a Domain Orientation—Session Presentation

December 28, 2023August 31, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:
Despite becoming more customer-centric, companies in most industries—including banking, automotive, and utilities—often focus on fulfilling only part of the complete customer journey when developing their digital offerings. But these compani…

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What is Data Monetization?

November 18, 2023August 10, 2023 by MIT Sloan Center for Information Systems Research (CISR)

Abstract:Our forthcoming book, Data is Everybody’s Business: The Fundamentals of Data Monetization, is mainly about how to create value from data, but for data monetization to occur, any value you create must be realized. Realizing value from data is …

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