1 month, 1 day ago

Resolving Workforce Skills Gaps with AI-Powered Insights

Link: https://cisr.mit.edu/publication/2024_0401_DigitalTalentTransformation_VanderMeulenTonaLeidner


Ongoing digital transformation requires a workforce that is proficient in a wide variety of new skills. This briefing explores the use of AI in quantifying such proficiency, through a process known as skills inference. We introduce this concept by means of a case study of Johnson & Johnson, showing how skills inference can provide detailed insight into workforce skills gaps and thereby guide employees’ career development and leaders’ strategic workforce planning.

Publication date:

Publication type: Research Briefing

Publication authors:
Nick van der Meulen
Olgerta Tona
Dorothy E. Leidner